Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
ITS Portal
Sign In
Search
IT Services
Project Management Office
Facilities Office
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Students
Students
Quick links for common troubleshooting.
Categories (3)
AppsAnywhere
► What is AppsAnywhere
► Using AppsAnywhere
► Troubleshooting
Expand
Software available for Student Use
► About AppsAnywhere
► Student Computer Labs & Software
► Recommended Software for Students
Expand
Zoom
► Getting started
► Syncing Local Recordings to OneDrive
► Convert Personal Account to TRU Licensing
Expand
Articles (24)
Pinned Article
Campus Wi-Fi
Pinned Article
Microsoft 365 Information for Students
Microsoft Office365 for Active Thompson Rivers University Students
Pinned Article
myTRU
Pinned Article
Password Reset Instructions
Pinned Article
Student Network Account
Information about your Thompson Rivers University Student Network Account
Pinned Article
Student Technology Guide
Degree Works
Degree Works is a web-based degree audit tool that allows students to track their academic progress towards their certificate, diploma or degree completion.
Desktop Security Tools
Need desktop encryption, anti-virus, link scanner, spyware, password management, or firewall tools? Choose one or more of the items listed inside.
Emergency Notifications
Information about TRU’s Alertus Emergency Notification Software
Forwarding Student Email
How to forward student email to another account
Global Protect VPN Troubleshooting
How do I Enroll in the Microsoft Authenticator App?
How to enroll in the Microsoft Authenticator App
How to Use Student Email
Moodle (Students)
Need to Know - TRU ID Informational Video
TRU ID Informational Video
Printing in Student Computer Labs
Recommended Software for Students
Students can download a variety of software options onto their home computer. These software offerings can be helpful for online coursework and communicating with fellow classmates and professors.
Student Computer Labs & Software
Student Multifactor Authentication FAQ
Student MFA FAQ & Enrollment Instructions focusing on the Microsoft Authenticator App.
Student Remote Access
Student Wireless Printing
T2202 Tax Form Printing
Troubleshooting CAPTCHA Errors During Student Registration
This article will guide you through troubleshooting steps to resolve the CAPTCHA error and successfully complete your registration.
Update Mailing Address or Phone Number
Steps taken for a student to update their mailing address or phone number via myTRU.
Search this category
Search
Popular Articles
How to Use Student Email
myTRU
Moodle (Students)
Student Network Account
Student Wireless Printing
Recent Articles
Student Network Account
Microsoft Outlook FAQ
Employee Technology Guide
T2202 Tax Form Printing
SPSS for Mac
Popular Tags
Information-Security
(20)
Microsoft-365
(18)
Microsoft365
(16)
Office365
(16)
Microsoft
(15)
Office-365
(15)
Email
(14)
Office
(14)
Microsoft-Office
(13)
MSOffice
(13)