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Quick links for common troubleshooting.
Categories (5)
AppsAnywhere
► What is AppsAnywhere
► Using AppsAnywhere
► Troubleshooting
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Classroom Technology Guides
► How to Login
► How to Present
► Standard classroom Setups
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Software available for Student Use
► About AppsAnywhere
► Student Computer Labs & Software
► Recommended Software for Students
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Zoom
► Getting started
► Syncing Local Recordings to OneDrive
► Convert Personal Account to TRU Licensing
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Tax Information
T2202s may not be issued in the following situations:
► Your course or program does not qualify. T2202 receipts are only issued for post-secondary courses of more than 3 weeks.
► You have paid $100 or less in tuition and fees.
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Articles (39)
Pinned Article
Student Technology Guide
Degree Works
Degree Works is a web-based degree audit tool that allows students to track their academic progress towards their certificate, diploma or degree completion.
Desktop Security Tools
Need desktop encryption, anti-virus, link scanner, spyware, password management, or firewall tools? Choose one or more of the items listed inside.
Emergency Notifications
Information about TRU’s Alertus Emergency Notification Software
Global Protect VPN Troubleshooting
How do I setup Microsoft Authentication?
How to setup verification methods with Microsoft.
How to Use Student Email
Microsoft Multifactor Authentication FAQ
Student and Staff/Faculty MFA FAQ & Enrollment Instructions focusing on the Microsoft Authenticator App.
Moodle (Students)
Need to Know - TRU ID Informational Video
TRU ID Informational Video
New Look for myTRU Personal Information System
TRU is upgrading the Personal Information system to a new, user-friendly interface. This update consolidates all personal information in one place, replacing the older version.
Printing in Student Computer Labs
Recommended Software for Students
Students can download a variety of software options onto their home computer. These software offerings can be helpful for online coursework and communicating with fellow classmates and professors.
Student Computer Labs & Software
Student Remote Access
Student Wireless Printing
Troubleshooting CAPTCHA Errors During Student Registration
This article will guide you through troubleshooting steps to resolve the CAPTCHA error and successfully complete your registration.
UMO App for BC Transit (U-Pass)
UPASS is now UMO (Provided by BCTransit)
Update Mailing Address or Phone Number
Steps taken for a student to update their mailing address or phone number via myTRU.
Campus Wi-Fi
Microsoft 365 Information for Students
Microsoft Office365 for Active Thompson Rivers University Students
myTRU
Password Reset Instructions
Student Network Account
Information about your Thompson Rivers University Student Network Account
Troubleshooting During Registration
Troubleshooting During Registration
First Time Network Password Setup
First Time Network Password Setup
myTRU Student Portal
Multifactor Authentication
Student Email
Degree Works
Moodle
Microsoft 365
Global Protect VPN
OneDrive for Students
AppsAnywhere & Available Software
Connecting to The Campus Wi-Fi (Eduroam)
Printing
Computer Labs
Remote Student Lab Access
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