Students

Quick links for common troubleshooting.

Categories (5)

AppsAnywhere

► What is AppsAnywhere
► Using AppsAnywhere
► Troubleshooting

Classroom Technology Guides

► How to Login
► How to Present
► Standard classroom Setups

Software available for Student Use

► About AppsAnywhere
► Student Computer Labs & Software
► Recommended Software for Students

Zoom

► Getting started
► Syncing Local Recordings to OneDrive
► Convert Personal Account to TRU Licensing

Tax Information

T2202s may not be issued in the following situations:
► Your course or program does not qualify. T2202 receipts are only issued for post-secondary courses of more than 3 weeks.
► You have paid $100 or less in tuition and fees.

Articles (39)

Degree Works

Degree Works is a web-based degree audit tool that allows students to track their academic progress towards their certificate, diploma or degree completion.

Desktop Security Tools

Need desktop encryption, anti-virus, link scanner, spyware, password management, or firewall tools? Choose one or more of the items listed inside.

Emergency Notifications

Information about TRU’s Alertus Emergency Notification Software

How do I setup Microsoft Authentication?

How to setup verification methods with Microsoft.

Microsoft Multifactor Authentication FAQ

Student and Staff/Faculty MFA FAQ & Enrollment Instructions focusing on the Microsoft Authenticator App.

New Look for myTRU Personal Information System

TRU is upgrading the Personal Information system to a new, user-friendly interface. This update consolidates all personal information in one place, replacing the older version.

Recommended Software for Students

Students can download a variety of software options onto their home computer. These software offerings can be helpful for online coursework and communicating with fellow classmates and professors.

Troubleshooting CAPTCHA Errors During Student Registration

This article will guide you through troubleshooting steps to resolve the CAPTCHA error and successfully complete your registration.

UMO App for BC Transit (U-Pass)

UPASS is now UMO (Provided by BCTransit)

Update Mailing Address or Phone Number

Steps taken for a student to update their mailing address or phone number via myTRU.

Microsoft 365 Information for Students

Microsoft Office365 for Active Thompson Rivers University Students

Student Network Account

Information about your Thompson Rivers University Student Network Account

Troubleshooting During Registration

Troubleshooting During Registration

First Time Network Password Setup

First Time Network Password Setup