Student Network Account

First time logging in?

You must reset your temporary password in the Password Reset Portal and instructions can be found here: Password Reset Instructions under the "New Student or First Time Login In" section

*Please allow 24 hours after course registration for your account to be created


New Students

Your TRU ID (T########) will be the username for all systems excluding Student Email. The username for your Student Email will be your TRU ID with after it (

After receiving your TRU ID you will have access to the following:

Once Admitted :

Once Registered for a Course:

*Please allow 24hrs after course registration for your account to be created

Click here to learn more about your TRU ID.

Student's Accounts' Usernames


Use Case Username Format

Network login to lab computers

Wireless access (TRU or Eduroam)

Remote access to your private storage drive


myTRU (

Your TRU ID (T########)

Student Email

Microsoft 365

*Please note that the passwords for all these accounts are the same as your myTRU network password.


Forgot your Password?

Log into the Password Reset Portal and register a personal email address for easy password reset on any device anywhere you have Internet access. Learn more about passwords here


Common questions

Where can I find my TRU ID?
Can I redirect my TRU Outlook email to a personal email address?
I want to use the wireless EDUROAM network on campus. What username/password do I use?
What wireless network should I connect to?


General FAQs

How do I get to myTRU?
I tried logging in too many times and now I am locked out?
I am a new student and have tried to log into myTRU/myID for the first time with my birth date in the TRUddmmmyy format but it does not work. What should I do?
I did not set up Recover My Password correctly and I cannot log in. How do I reset my password?
How often do I need to change my password?
What about pop up blockers?
What browsers are supported?
What is the browser cache?
Are my username and password secure?
What is the timeout on a myTRU session?
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Article ID: 1228
Mon 5/17/21 10:25 AM
Fri 2/16/24 10:49 AM