First time logging in?
You must reset your temporary password in the Password Reset Portal
*Please allow 24 hours after course registration for your account to be created
New Students
Your TRU ID (T########) will be the username for all systems including your student email account.
After receiving your TRU ID you will have access to the following systems:
Once Admitted :
Once Registered for a Course:
*Please allow 24hrs after course registration for your account to be created
Click here to learn more about your TRU ID.
Student's Accounts
Account Type |
User Name |
Password |
Network login to lab computers
Wireless access (TRU or Eduroam)
Outlook email (outlook.office.com) **has a different username**
Remote access to your private storage drive
Moodle
myTRU (mytru.tru.ca)
|
TRU ID (Starts with T)
Example: T00123456
** Outlook email has a different username: T-ID@mytru.ca
Example: T00123456@mytru.ca ** |
The initial password for new students is: TRUddmmmyy (birth date).
Example: TRU01sep96. |
Forgot your Password?
Log into the Self-Service Password Reset Portal and register a non-TRU email address for easy password reset on any device anywhere you have Internet access.
Click Here For Password Instructions
Common questions
There are two wireless options on campus, which one do I use?
Eduroam. When you are on campus, it automatically logs you into our wireless network.
Note: OL students who visit other universities may be able to use their TRU credentials to access that particular university’s wireless network. You can search for participating institutions after downloading the geteduroam app from the Google Play or Apple App Store.
General FAQs
What about pop up blockers?
Software originally designed to block annoying advertisements that "pop-up" when you visit certain websites. Many legitimate sites use pop-ups and require you to modify your pop-up blocker settings in order to use them. myTRU is one of these sites.
This software is included in every modern web browser and installed with many toolbars and security programs.
We suggest that you add an exception (allow) pop-ups for all TRU websites in one of your blockers and disable all the others. You need to add the exception *.tru.ca
If you are finding pop up windows are still being blocked after adding an exception you may want to try an alternate browser such as Mozilla Firefox or Google Chrome.
What is the browser cache?
Each time you access a file through your web browser, the browser caches (stores) it. In this way, the files (including any images on the page) do not have to be retrieved anew from the web site each time you click the Back or Forward buttons. You should periodically clear the cache to allow your browser to function more efficiently and to ensure that you are viewing the most recent version of the page.
How to clear your browser's cache