Student Remote Access

VPN Remote Student-Labs Remote-Access Student-Access Global-Protect GlobalProtect Student

Remote access provides a method for remotely and securely accessing data from TRU network drives for your F drive. This can be done from off campus or by connecting to the TRU wireless network while on campus.

Although remote access does not allow you to connect directly to network drives like you would when on campus, it does allow desired files to be downloaded or uploaded to the local computer.

If you plan on using remote access, please ensure that you have first followed the instructions below on how to connect to the VPN.

How to Install and Connect to the Global Protect VPN (Windows)
How to Install and Connect to the Global Protect VPN (Apple macOS)

Please also disconnect from the VPN when not using TRU resources. The server may experience overload issues when too many users are all connected at once. The best practice is to connect, download and upload your files, then disconnect.

Remote Student Lab Access

While connected to the VPN you can now access the on-campus lab computers. Please ensure you save regularly to your network drive or OneDrive while connected to this service as data is not saved beyond computer restart.

General Use Labs: https://remoteaccess.labstats.com/TRU

Reserved Labs: https://remoteaccess.labstats.com/TRU-Reserved
To access these labs your faculty member must submit a class list of students permitted to use the lab resources

Williams Lake Students: https://remoteaccess.labstats.com/TRU-WilliamsLake

Walk-Through PC to Remote PC

These instructions are for connecting to a remote desktop session using a Windows PC

Select the computer you wish to connect to on the remote desktop dashboard and click connect to the right of the computer name.
Download the RDP link to the computer.
Open the RDP Link (will have likely stored to your downloads folder)
Remote Desktop will attempt to connect with your computer credentials when prompted for password click more choices.
Login with mytru\ before your TRU ID and enter your network password (Same as what you used to login to the VPN)
Click OK
A warning will appear about the computers certificate can not be verified. Click Yes to connect anyway.
You will see a progress bar as your session finalizes the connection.

Walk-Through Mac to Remote PC

These instructions are for connecting to a remote desktop session using a Mac OS X (10.13 or greater)

Install Microsoft Remote Desktop from the App Store
Ensure you have connected to the Global Protect VPN
Select the computer you wish to connect to on the remote desktop dashboard and click connect to the right of the computer name.
Download the RDP link to the computer.
Open the RDP Link using Microsoft Remote Desktop
Remote Desktop will attempt to connect with your computer credentials when prompted for username and password ensure you type mytru\ prior to your TRU ID. (Same as what you used to login to the VPN)
Click continue on the certificate warning.
You will see a progress bar as your session finalizes the connection.

VNC to Mac Instructions

Download and install the Global Protect VPN client here (use your student ID and password to log in and download).
Open Global Protect and enter the portal address: vpn.tru.ca
Log in to Global Protect using the VPN credentials supplied by your instructor.

You should see this:
Go to the reserved remote access page here and click on your room to the left.
Click connect beside an available computer in the list.
Follow the instructions to connect the selected computer. If connecting from a Windows PC, you will need a VNC viewer client such as RealVNC.
Connect to the given address from step 6 into your VNC viewer.
Continue past the insecure connection warning (traffic is encrypted through the VPN. The insecure connection is local to the TRU network).
Log in to the VNC connection using the VNC credentials provided by your instructor.
Sign in to the Mac using your TRU ID and password.