Student Remote Access

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Important Update on F:\ Drive Access

In preparation for our upcoming migration to OneDrive, the Student F:\ drive will be set to read-only mode. During this period, you will still be able to read and copy files from the F:\ drive, but you will not be able to make any changes or save new files to it.

We appreciate your understanding and cooperation as we make this transition to enhance our storage solutions.

Remote access provides a method for remotely and securely accessing data from TRU network drives for your F drive. This can be done from off campus or by connecting to the eduroam wireless network while on campus.

How to Install and Connect to the Global Protect VPN (Windows)
How to Install and Connect to the Global Protect VPN (Apple macOS)

Please also disconnect from the VPN when not using TRU resources. The server may experience overload issues when too many users are all connected at once. The best practice is to connect, download and upload your files, then disconnect.

Remote Student Lab Access

Unfortunately this feature is not currently working for all users, we are investigating possible solutions

While connected to the VPN you can now access the on-campus lab computers. Please ensure you save regularly to your network drive or OneDrive while connected to this service as data is not saved beyond computer restart.

General Use Labs: https://remoteaccess.labstats.com/TRU

Reserved Labs: https://remoteaccess.labstats.com/TRU-Reserved
To access these labs your faculty member must submit a class list of students permitted to use the lab resources

Walk-Through PC to Remote PC

These instructions are for connecting to a remote desktop session using a Windows PC

Select the computer you wish to connect to on the remote desktop dashboard (links above) and click connect to the right of the computer name.
Download the RDP link to the computer.
Open the RDP Link (will have likely stored to your downloads folder)
Remote Desktop will attempt to connect with your computer credentials when prompted for password click more choices.
Login with your TRU ID followed by @mytru.ca and enter your network password (Same as what you used to login to the VPN)
Click OK
A warning will appear about the computers certificate can not be verified. Click Yes to connect anyway.
You will see a progress bar as your session finalizes the connection.

Walk-Through Mac to Remote PC

These instructions are for connecting to a remote desktop session using a Mac OS X (10.13 or greater)

Install Microsoft Remote Desktop from the App Store
Ensure you have connected to the Global Protect VPN
Select the computer you wish to connect to on the remote desktop dashboard (links above) and click connect to the right of the computer name.
Download the RDP link to the computer.
Open the RDP Link using Microsoft Remote Desktop
Remote Desktop will attempt to connect with your computer credentials when prompted for username and password ensure you type TRU ID followed by @mytru.ca . (Same as what you used to login to the VPN)
Click continue on the certificate warning.
You will see a progress bar as your session finalizes the connection.