Global Protect VPN Troubleshooting

Below are troubleshooting steps for the TRU Global Protect VPN.

Supported Devices & OS Versions:


Software Requirements
The code execution cannot proceed because mfc120.dll was not found.


Mac OS

Software Requirements
Mojave/Catalina – Stuck Connecting
0% helpful - 1 review
Print Article


Article ID: 1231
Mon 5/17/21 1:27 PM
Wed 11/29/23 10:10 AM

Related Articles (4)

Instructions for adding the new Prisma portal address to your Global Protect VPN installation.

Related Services / Offerings (1)

Request new VPN access or changes to current access.