Global Protect VPN Troubleshooting

Below are troubleshooting steps for the TRU Global Protect VPN.

Supported Devices & OS Versions: https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect/where-can-i-install-the-globalprotect-app

Windows

Software Requirements
The code execution cannot proceed because mfc120.dll was not found.

 

Mac OS

Software Requirements
Mojave/Catalina – Stuck Connecting
0% helpful - 1 review

Details

Article ID: 1231
Created
Mon 5/17/21 1:27 PM
Modified
Tue 12/6/22 2:29 PM

Related Articles (4)

Instructions for adding the new Prisma portal address to your Global Protect VPN installation.

Related Services / Offerings (1)

Request new VPN access or changes to current access.