Announcements and Outages

Scheduled: Newtork Outage on November 18, 2022
Thu 11/3/22 4:33 PM
TRU is planning a short but major network outage on Friday, Nov. 18 from 6 to 8 a.m., affecting all TRU locations (Kamloops, Williams Lake and Regional Centres).  Please save and shut down your systems at the end of your workday Thursday. All TRU networks (fixed and wireless) will be unavailable, campuses will have no...

Student 365 Email Migration - Login Redirect

If you visit myTRU Student Email and you see the following redirect message:

Your email account has been migrated to Exchange 365. For new login instructions
Continue Reading 

IT Services Portal

Use the Service Catalog to submit standard IT service requests like employee onboarding, network file folder access, or guest and event wi-fi.

Use the Knowledge Base or the Search the Client Portal toolbar, to search for how to’s, FAQs and troubleshooting documentation.

View the Announcements and Outages for updated ITS blog posts and system outages

IT Service Desk

Hours Monday to Friday 
8 a.m. to 6 p.m. PST
Email ITServiceDesk@tru.ca
Phone Kamloops: 1-250-852-6800
Toll Free in Canada: 1-888-852-8533

Open Learning Student Services

Email Student@tru.ca
Phone Kamloops: 1-250-852-7000
On Campus: 1-250-828-5036
Toll Free in Canada: 1-800-663-9711