Knowledge Base

Categories (10)


Quick links for common troubleshooting.

Application and Software

► Software Available for Student Use
► Download & Install Support
► AppsAnywhere

Audio Visual

► Contacting Media Services
► Equipment Loan out
► Maintenance and Repairs

Collaboration and File Storage

► Conference Tools (Teams, Zoom, etc…)
► Setting Up Your OneDrive
► Collaboration FAQ

Email and Calendar

► Student Email Support
► Troubleshooting & Microsoft 365 FAQ
► Managing Microsoft Outlook

Employee Information

► Access Request (ASAR) Forms
► Computer Usage Best Practices
► New Employee Getting Started at TRU

Information Security

► Standards & Policies
► Tips for Safe Computing
► Multi-factor Authentication


► On-Campus Printing Instructions
► Student Wireless Printing

Teaching and Learning

► AppsAnywhere
► Moodle Support
► Teaching Unbound

Articles (2)

Pinned Article Installing TeamViewer for Remote Assistance

A Guide for installing TRU TeamViewer Quick Support for Remote Assistance

Alerts and TRU Safe Information

How to Sign Up to Get Alerts and TRU Safe Information via Text or Email