Knowledge Base

Categories (10)

Students

Quick links for common troubleshooting.
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Application and Software

► Software Available for Student Use
► Download & Install Support
► AppsAnywhere
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Audio Visual

► Contacting Media Services
► Equipment Loan out
► Maintenance and Repairs
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Collaboration and File Storage

► Conference Tools (Teams, Zoom, etc…)
► Setting Up Your OneDrive
► Collaboration FAQ
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Email and Calendar

► Student Email Support
► Troubleshooting & Microsoft 365 FAQ
► Managing Microsoft Outlook
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Employee Information

► Access Request (ASAR) Forms
► Computer Usage Best Practices
► New Employee Getting Started at TRU
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Information Security

► Standards & Policies
► Tips for Safe Computing
► Multi-factor Authentication
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Printing

► On-Campus Printing Instructions
► Student Wireless Printing
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Teaching and Learning

► AppsAnywhere
► Moodle Support
► Teaching Unbound
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Campus Infrastructure and Sustainability

► Keys Request FAQ
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Articles (2)

Pinned Article Installing TeamViewer for Remote Assistance

A Guide for installing TRU TeamViewer Quick Support for Remote Assistance

Alerts and TRU Safe Information

How to Sign Up to Get Alerts and TRU Safe Information via Text or Email