Employee Technology Guide

This guide is meant to be used to generally help new employees have the most streamlined entrance into TRU.

If you see any articles that you think might help you in the future, you can use the "Add to Favorites" button on the right hand side of the article on desktop or at the bottom of the article on mobile.

First Week

1. First Time Login
2. Computer Usage Best Practices & TRU Policies
3. Microsoft Outlook
4. DUO Multifactor Authentication
5. Microsoft 365
6. Printing
7. Video Conferencing
8. OneDrive & Staff H Drive
9. Departmental O Drive
10. Remote Access & VPN
11. OneTRU (SharePoint)
12. Setting Up Your Voicemail
13. Telbook
14. Connecting to The Campus Wi-Fi (Eduroam)
15. Setting Up Your Mobile Phone
16. Digital Signatures
17. Archibus


18. Moodle
19. Classroom or Lab Support


Hybrid Work Arrangements & Remote Access

20. Before You Apply for Hybrid Work
21. Setting Up Your Computer


If you require any more assistance please submit a Service Request, or contact the IT Service desk:

Hours Monday to Friday 
8 a.m. to 6 p.m. PST
Email ITServiceDesk@tru.ca
Phone Kamloops: 1-250-852-6800
Toll Free in Canada: 1-888-852-8533
In Person Kamloops: OL 120 or OM 1310
Williams Lake: WL 1010 (Closed for the 2024 Summer)
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Article ID: 6968
Wed 10/11/23 2:50 PM
Wed 6/12/24 2:57 PM

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