Password Reset Instructions

myTRU / Network Account Self-Service Password Reset Portal

Your password for MyTRU, Campus Computers, Wi-fi, TRU Student Email, Moodle, and Library Services.

The myID Self-Service Password Portal allows you to recover your password from any computer or mobile device, even while off campus. 

Password Rules

  • it must be between 8 and 20 characters long
  • it must be a combination of letters and numbers
  • there must be UPPERCASE and lowercase letters
  • it is case sensitive
  • CANNOT contain three consecutive letters and/or numbers from your TRU ID
  • CANNOT contain your name or date of birth
 Once your new password is set, it will remain in effect for one year (365 days).

Learn more about TRU's standards for passwords

Safeguard your passwords

Safeguard your passwords. Never share your passwords and use ones that are difficult to guess, but easy for you to remember. Strong Passwords should be at least 8 characters long, include a mix of upper and lower case letters, numbers. Remember to change your passwords frequently.

Read more tips for safe computing.

Install & Configure the ADSelfServicePlus app on your Android or iOS smart device

New Student or First Time log in
I forgot my password
Setup a Recovery Email


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Article ID: 1229
Mon 5/17/21 10:51 AM
Tue 5/23/23 11:16 AM

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