Your password for MyTRU, Campus Computers, Wi-fi, TRU Student Email, Moodle, and Library Services.
The myID Self-Service Password Portal allows you to recover your password from any computer or mobile device, even while off campus.
Learn more about TRU's standards for passwords
Safeguard your passwords. Never share your passwords and use ones that are difficult to guess, but easy for you to remember. Strong Passwords should be at least 8 characters long, include a mix of upper and lower case letters, numbers. Remember to change your passwords frequently.
Read more tips for safe computing.
The ADSelf Sevice Application is downloadable from your smart device's App Store
1. Install the app via the link provided or by going to the app store and searching for “ADSelfServicePlus”
2. Open the app and tap the "Server Settings" button
3. Enter the information below.
Server Name: myid.tru.ca Port: 80 Protocol: HTTP
Alternative: You may sign into myid.tru.ca on your desktop and scan via QR Code.
4. Tap the "Save" button to save your configuration.
You can now use the app to perform self-service tasks such as resetting your password or unlocking your account.
1. Visit https://myid.tru.ca or get the "ADSelfServicePlus" app from your smart device’s app store (Android and iOS).
On the Mobile Browser, or App, click on the "Login" button OR "Change Password" to bring up the sign in page.
2. Enter your user name and first time password
3. Click on "Login" to sign in and start the password change
4. Create a strong new password that meets the requirements shown on the page.
5. Click on “Change Password” (Computer Browser) or the "Change" button (Mobile or App) to confirm your password change
6. You have completed the password reset process and are now able to return to this site when necessary to your password.
7. Log out of this service by clicking on your Person Icon at the top of the screen and selecting "Sign Out"
Continue to the next section to Setup a Recovery Email.
1. Visit https://myid.tru.ca or use the "ADSelfServicePlus" app
2. Click on the "Forgot your Password" link in the upper right Mobile Browser / App: Click on the "Password Reset" button
3. Enter your Student-ID (IE. T00999999) and click on the green "Continue" button
4. Select one of personal email addresses listed to send a verification code and click on the green "Continue". If there is only your student myTRU email address listed, you will not be able to recover your password in this manner. Use the Password Reset Service to request a password reset.
5. You have 5 minutes to complete the verification process. Check your personal email inbox for an email from noreply@adselfserviceplus.tru.ca.
6. Enter the provided verification code in the "Enter Verification Code" page and click on the green "Continue" button/"Next" on Mobile or App.
7. Enter a new password twice, ensuring you follow the secure password policy requirements, and click on the "Reset Password" button
You will see a message if your password has been reset successfully.
8. Log out of this service by clicking on your Person Icon at the top of the screen and selecting "Sign Out"
1. Visit to the https://myid.tru.ca login page and enter your user name and password to log in.
2. Once you're logged in, Click on the Enrollment tab. Mobile Browser / App: Tap on the profile icon located in the top left corner and click on enrolment.
3. Click on “Add Email” and wait for the prompt to appear.
4. Enter your recovery email in the provided field and click on the “Send Code” button (Computer Browser) or "Next" (Mobile Browser/App).
6. Open the confirmation email and enter the verification code in the provided field below to confirm your recovery email address.
7. Repeat Steps #3 - #6 to add additional recovery email addresses.