Password Reset Instructions

myTRU / Network Account Self-Service Password Reset Portal

Your password for MyTRU, Campus Computers, Wi-fi, TRU Student Email, Moodle, and Library Services.

The myID Self-Service Password Portal allows you to recover your password from any computer or mobile device, even while off campus. 

Password Rules

  • it must be between 12 and 20 characters long
  • it must include all of the following types of characters: uppercase, lowercase, numeric, symbol
  • it is case sensitive
  • CANNOT contain three consecutive letters and/or numbers from your TRU ID
  • CANNOT contain your name or date of birth
  • CANNOT re-use an old password
 Once your new password is set, it will remain in effect permanently, unless a security breach or issue is detected by the system.

Learn more about TRU's standards for passwords

Safeguard your passwords

Safeguard your passwords. Never share your passwords and use ones that are difficult to guess, but easy for you to remember. Strong Passwords should be at least 12 characters long, include a mix of upper and lower case letters, numbers, and symbols. Use a complex passphrase that you can remember, and store your passwords securely in a password manager.

Tip: Don't want to think of your own strong passwords? Here is a list of the best FREE and PAID Password Managers -


Install & Configure the ADSelfServicePlus app on your Android or iOS smart device

New Student or First Time log in
I forgot my password
Setup a Recovery Email


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Article ID: 1229
Mon 5/17/21 10:51 AM
Tue 7/2/24 1:27 PM

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