Before requesting this service, you can attempt a self service reset at MyID.tru.ca
What is This Service
This service allows you to reset the password for a TRU account.
Student Network Accounts include access to:
- MyTRU
- Moodle (once registered in a course)
- Student Webmail (once registered in a course)
- TRU Library Access
- Campus Computer Access
- Office365 (once registered in a course)
- Remote Labs Access
- IT Services Portal (TeamDynamix)
Staff Network Accounts include access to:
- Staff Email
- TRUEmployee
- Office 365
- Adobe Software Suite
- Computer Access
- IT Services Portal (TeamDynamix)
Who is Eligible
Employees and Students
Where Can I Get This Service
If you are unable to proceed with a self-service reset at MyID.tru.ca, you can select Request a Password Reset on this page.