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Services or Offerings?
Report a Classroom Emergency
  1. Services
  2. Computer, Devices & Printing Support
Report a Classroom Emergency that is preventing a class or event from running
Alumni Account Creation Request
  1. Services
  2. Accounts and Access
Azure Multifactor Authentication
  1. Services
  2. Information Security
Enabling or Troubleshooting Azure Multifactor Authentication
Classroom or Lab Support
  1. Services
  2. Teaching, Learning, & Classroom Support
Request training or support for technology in classrooms or labs
Degree Works
  1. Services
  2. Enterprise Systems
Web-based degree audit software
Information Security and Privacy Awareness Training
  1. Services
  2. Information Security
Information security and privacy awareness training are an essential part of Thompson Rivers University’s (TRU) Information Security and Privacy Programs. TRU has made both online and face-to-face awareness training available to all members of the community.
Keys Request Form
  1. Services
  2. Campus Infrastructure and Sustainability
Request form for distribution of mechanical keys and electronic FOBs.
Login Issues
  1. Services
  2. Accounts and Access
Generic Login Issues for any TRU Services, not including a password reset.
Lost or Stolen Assets
  1. Services
  2. Information Security
Reporting Tool for Lost or Stolen TRU Owned Assets.
MyTRU
  1. Services
  2. Enterprise Systems
Information About and Issue Reporting for the MyTRU Student Portal, not including password issues.
Non-Employee Account Creation
  1. Services
  2. Accounts and Access
- Contractor Accounts
- Work Study Accounts
- Other Non-Employee Account Types
OneDrive
  1. Services
  2. Email & Collaboration Services
  3. Collaboration Services
Online Cloud Storage provided by Microsoft.
Open Learning Web Registration
  1. Services
  2. Enterprise Systems
Provides Registration Services for Open Learning Students
Password Reset
  1. Services
  2. Accounts and Access
Reset a TRU Network Password.
Request Wi-Fi Access for Personal Devices
  1. Services
  2. Network and Wireless
Request Wi-Fi access for personal devices such as game consoles and smart TVs.