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Services or Offerings?
Report a Classroom Emergency
  1. Services
  2. Computer, Devices & Printing Support
Report a Classroom Emergency that is preventing a class or event from running
About Information Security
  1. Services
  2. Information Security
The ITS Information Security Team includes ITS managers and staff from Technology Services, Enterprise Systems, Client Services, and the Information Security Office.
Alumni Account Creation Request
  1. Services
  2. Accounts and Access
Temporary Access to myTRU for Former Students
Classroom or Lab Support
  1. Services
  2. Teaching, Learning, & Classroom Support
Request training or support for technology in classrooms or labs
Degree Works
  1. Services
  2. Enterprise Systems
Web-based degree audit software
Keys Request Form
  1. Services
  2. Campus Infrastructure and Sustainability
Request form for distribution of mechanical keys and electronic FOBs.
Login Issues
  1. Services
  2. Accounts and Access
Generic Login Issues for any TRU Services, not including a password reset.
Microsoft Office365 Apps
  1. Services
  2. Computer, Devices & Printing Support
Request assistance with the Microsoft Office Apps
MyTRU
  1. Services
  2. Enterprise Systems
Information About and Issue Reporting for the MyTRU Student Portal, not including password issues.
OneDrive
  1. Services
  2. Email & Collaboration Services
  3. Collaboration Services
Online Cloud Storage provided by Microsoft.
Open Learning Web Registration
  1. Services
  2. Enterprise Systems
Provides Registration Services for Open Learning Students
Password Reset
  1. Services
  2. Accounts and Access
Reset a TRU Network Password.
Request Wi-Fi Access for Personal Devices
  1. Services
  2. Network and Wireless
Request Wi-Fi access for personal devices such as game consoles and smart TVs.
TRU Chat Bot - Report Issue
  1. Services
  2. Web Services
Report an issue with the TRU Chat Bot
VPN Access
  1. Services
  2. Accounts and Access
Request new VPN access or changes to current access.