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Services or Offerings?
Report a Classroom Emergency
  1. Services
  2. Computer, Devices & Printing Support
Report a Classroom Emergency that is preventing a class or event from running
Azure Multifactor Authentication (Student)
  1. Services
  2. Information Security
Enabling or Troubleshooting Azure Multifactor Authentication (Student).
Classroom or Lab Support
  1. Services
  2. Teaching, Learning, & Classroom Support
Request training or support for technology in classrooms or labs
Degree Works
  1. Services
  2. Enterprise Systems
Web-based degree audit software
Emergency Phones
  1. Services
  2. Telecommunications
Report an issue with a Campus Emergency phone
Information Security and Privacy Awareness Training
  1. Services
  2. Information Security
Information security and privacy awareness training are an essential part of Thompson Rivers University’s (TRU) Information Security and Privacy Programs. TRU has made both online and face-to-face awareness training available to all members of the community.
Keys Request Form
  1. Services
  2. Campus Infrastructure and Sustainability
Request form for distribution of mechanical keys and electronic FOBs.
Login Issues
  1. Services
  2. Accounts and Access
Generic Login Issues for any TRU Services
Lost or Stolen Assets
  1. Services
  2. Information Security
Reporting Tool for Lost or Stolen TRU Owned Assets.
MyTRU
  1. Services
  2. Enterprise Systems
Information About and Issue Reporting for the MyTRU Student Portal
OneDrive
  1. Services
  2. Email & Collaboration Services
  3. Collaboration Services
Online Cloud Storage provided by Microsoft.
Open Learning Web Registration
  1. Services
  2. Enterprise Systems
Provides Registration Services for Open Learning Students
Password Reset
  1. Services
  2. Accounts and Access
Reset a Student or Staff TRU Network Password.
Register a Network Device
  1. Services
  2. Network and Wireless
Register a personal device to connect to the TRU wireless network.
User Information Change
  1. Services
  2. Accounts and Access
How to request a account information change