What is This Service
Request for multifactor authentication. Please provide the phone number for the multifactor device, as well as the device details.
Why Multifactor Authentication (MFA)?
Passwords are increasingly easy to compromise. They can often be stolen, guessed, hacked, you could be locked out of your account or someone stealing your information without your knowledge.
With MFA, even if an attacker knows your password, they will not be able to access your account without a successful authentication request via the Microsoft Authenticator App.
Who is Eligible
Students
Where Can I Get This Service
Select Request Service on this page, or open the link below for instructions.
How Do I Use This Service
Before IT Services can change your registered Microsoft MFA phone number or email address, your contact information needs to be up to date on your myTRU Record.
Visit https://myTRU.ca and click on "Update Contact Information" to update your phone number, email address and physical mailing address on file.
Please provide:
- Your Name
- TRU ID Number
- Date of Birth
- Physical Address on file
- Alternate email address
- Previously registered phone number
- New phone number