New Employee First Time Login

If you are not using an on-campus computer that is physically connected to the network, you will need to follow these instructions to reset your password for the first time.

1.  Visit https://myid.tru.ca or get the "ADSelfServicePlus" app from your smart device’s app store (Android and iOS).

The myID Self-Service Password Portal allows you to recover your password from any computer or mobile device, even while off campus. 

Computer Browser	Mobile Browser / App
	On the Mobile Browser, or App, click on the "Login" button OR "Change Password" to bring up the sign in page.

2.  Enter your user name and first time password

• User Name: Enter your Staff-ID in the "Log In " field (ex. for 'John Smith' jsmith)
• Domain Drop Down: select  "TRU" 
• First Time Password: Your birthday in the following format: TRUddmmmyy (two numbers for day, three letters for month, two numbers for year)
  Example: January 1st, 1999, is entered as: TRU01jan99 

3.  Click on "Login" to sign in and start the password change

Computer Browser Mobile Browser / App

4.  Create a strong new password that meets the requirements shown on the page.

5.  Click on “Change Password” (Computer Browser) or the "Change" button (Mobile or App) to confirm your password change

Computer Browser	Mobile Browser / App

6.  You have completed the password reset process and are now able to return to this site when necessary to your password. 

Computer Browser	Mobile Browser / App

7.  Log out of this service by clicking on your Person Icon at the top of the screen and selecting "Sign Out"

Computer Browser	Mobile Browser / App

 

Continue to the next section to Setup a Recovery Email.  

1. On the login screen for the campus computer, click "Other User"
2. Type in your staff username and default/temporary password
3. Upon successful login with the default password, the computer will ask you to change your password.
4. Once your password has been updated, the computer will continue to login to your Windows profile.

1.  Visit https://myid.tru.ca and enter your user name and password to log in.

On the Mobile Browser, or App, click on the "Login" button OR "Change Password" to bring up the sign in page.

Computer Browser	Mobile Browser / App

2.  Once you're logged in, Click on the Enrollment tab.
Mobile Browser / App: Tap on the profile icon located in the top left corner and click on enrolment.

Computer Browser	Mobile Browser / App

3.  Click on “Add Email” and wait for the prompt to appear.

Computer Browser	Mobile Browser / App

4.  Enter your recovery email in the provided field and click on the “Send Code” button (Computer Browser) or "Next" (Mobile Browser/App).

Computer Browser	Mobile Browser / App

5.  You have 5 minutes to complete the verification process. Check your personal email inbox for an email from noreply@adselfserviceplus.tru.ca.

6.  Open the confirmation email and enter the verification code in the provided field below to confirm your recovery email address. 

Computer Browser	Mobile Browser / App

7.  Repeat Steps #3 - #6 to add additional recovery email addresses.

Computer Browser	Mobile Browser / App

8.  Log out of this service by clicking on your Person Icon at the top of the screen and selecting "Sign Out"

Computer Browser	Mobile Browser / App

The ADSelf Sevice Application is downloadable from your smart device's App Store.  The myID Self-Service Password Portal allows you to recover your password from any computer or mobile device, even while off campus. 

1.  Install the app via the link provided or by going to the app store and searching for “ADSelfServicePlus”

2.  Open the app and tap the "Server Settings" button

3.  Enter the information below.

Server Name: myid.tru.ca
Port: 80
Protocol: HTTP

Alternative: You may sign into myid.tru.ca on your desktop and scan via QR Code.

Enter the information manually	Scan the QR Code on the website

4.  Tap the "Save" button to save your configuration.

You can now use the app to perform self-service tasks such as resetting your password or unlocking your account.