Student Technology Guide

This guide is meant to be used to generally help new students have the most streamlined entrance into TRU. This guide also works very well with the "New Student Checklist" provided by the Future Students Department.

If you see any articles that you think might help you in the future, you can use the "Add to Favorites" button on the right hand side of the article on desktop or at the bottom of the article on mobile.

Before You Start Classes

1. Troubleshooting During Registration
2. Student Account
3. First Time Network Password Setup
4. myTRU Student Portal
5. Multifactor Authentication
6. Student Email
7. Degree Works


After You Start Classes


8. Moodle
9. Microsoft 365
10. Global Protect VPN
11. OneDriveStudent F Drive
12. AppsAnywhere & Available Software


On Campus

13. Connecting to The Campus Wi-Fi (Eduroam)
13. Printing
14. Computer Labs


Off Campus

15. Remote Student Lab Access


If you require any more assistance please submit a Service Request, or contact the IT Service desk:

Hours Monday to Friday 
8 a.m. to 6 p.m. PST
Phone Kamloops: 1-250-852-6800
Toll Free in Canada: 1-888-852-8533
In Person Kamloops: OL 120 or OM 1310
Williams Lake: WL 1010 (Closed for the 2024 Summer)
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Article ID: 6934
Wed 10/4/23 4:10 PM
Wed 6/12/24 2:56 PM

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