How to Use Student Email

You should be able to log in to Student Email 24 hours after you have registered for courses and paid for them.


Student Email Information

Link to Outlook Web Access

Log in to your account at with these credentials.

Username: Your TRU (Ex

Password: Your myTRU password

If you are unsure what your myTRU credentials are, please refer to our Student Network Account article.

You can reset your password at the Password Reset Portal.

Please note:  You must be admitted into a program or registered in a course to have an Outlook Email Account. Login Instructions


  1. Go to and sign in with your Student Account - Add to your TRU ID (example:

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Uploaded Image (Thumbnail)

  1. If you have not signed in to your Student Email before, you will be asked to provide more information for verification. Click "Next", then provide a Verification Phone and/or Email Address.

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Uploaded Image (Thumbnail)

If you get error messages while logging, please clear your browser cache and cookies. Instructions on how to clear your cache can be found at

When clearing your cache, be sure to select "All Time" or a similar setting rather than a shorter time period. Ensure that both cookies and cached files are cleared if you have these options. After you're done, visit Do not follow saved links or bookmarks you may have. 

Once Logged In, you will see Student Email:

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Article ID: 1222
Fri 5/14/21 2:08 PM
Wed 5/8/24 3:56 PM

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