Student Outlook Web Access

Student Outlook Web Access Information

Link to Outlook Web Access

Student Email Migration has completed use to sign into your student email.

In order to log into your student email enter your myTRU login credentials:

Username: Your T-ID (Ex OR mytru email (Ex

Password: Your myTRU password

If you are unsure what you myTRU credentials are, please refer to our Student Network Account article.
Please note:  You must be either admitted into a program or registered in a course to have an Outlook Email Account.

If you have not signed in to your TRU Microsoft Office Account before, you will be directed to provide more information for verification. Click Next if you see this message, then proceed to add a Verfication Phone and/or Email Account.


If you experience any error messages during this process, please clear your browser cache and cookies. Instructions to clear your cache can be found at

When clearing your cache, please be sure to select "All Time" or a similar setting rather than only a shorter time period and ensure that both Cookies and Cached Files are cleared if such options are present. After your Browser Cache & Cookies have been cleared, visit and attempt to login again with the link to Student Email on the page. Do not follow saved links or bookmarks you may have.

Once Logged In, you will see your new Student 365 Mailbox:


Student Outlook 365 - Stuck on CAPTCHA Verification?
Invalid Canary Error - Email Forwarding Rules

How do I find out what my TRU Outlook email address is?
How long will my Outlook account work after I complete my courses at TRU?
Will myTRU mail from prior to August 10, 2014 be migrated to my new Outlook mail?
Can I setup my mail account on my smartphone?
Why can't I attach a file to an email?
Why can't I turn off light mode on the login page?
Account Type User Name Password

Network login to lab computers

Wireless access (TRU or Eduroam)

Outlook email (

Remote access to your private storage drive




Starts with a T




The initial password for new students is: TRUddmmmyy (birthdate). Example: TRU01sep96. The change your password, log into the Self-Service Password Reset Portal


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Article ID: 1222
Fri 5/14/21 2:08 PM
Thu 10/6/22 10:16 AM

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