**The way you sign in to your student email has changed**
Allow for 24 hours after registration for your email and Moodle account to become active.
Student Outlook Web Access Information
Please use outlook.office.com to sign into your student email.
In order to log into your student email enter your myTRU login credentials:
Username: Your T-ID@mytru.ca (Ex T00123456@mytru.ca)
Password: Your myTRU password
If you are unsure what you myTRU credentials are, please refer to our Student Network Account article.
Please note: You must be either admitted into a program or registered in a course to have an Outlook Email Account.
Outlook.office.com Login Instructions
Go to Outlook.office.com and sign in with your Student 365 Account - Add @mytru.ca to your Student TID (EX: T00999999@mytru.ca)
If you have not signed in to your TRU Microsoft Office Account before, you will be directed to provide more information for verification. Click Next if you see this message, then proceed to add a Verification Phone and/or Email Account.
If you experience any error messages during this process, please clear your browser cache and cookies. Instructions to clear your cache can be found at https://clear-my-cache.com
When clearing your cache, please be sure to select "All Time" or a similar setting rather than only a shorter time period and ensure that both Cookies and Cached Files are cleared if such options are present. After your Browser Cache & Cookies have been cleared, visit https://outlook.office.com Do not follow saved links or bookmarks you may have.
Once Logged In, you will see your new Student 365 Mailbox:
I've dropped a course and need a copy of the refund receipt. Can I log into my student email to get this?
A copy of your receipt is sent to your prefered email address on file. If you are currently taking courses, this will be your student email account.
If you have cancelled all courses, please contact the finance department (250-371-5646) to request a copy of the receipt, as your student email is deactivated with cancellation.