Student E-Mail (Outlook Webmail)

What is This Service

While actively registered at TRU, students receive access to a Student E-Mail account. This account can be accessed by visiting and logging in with your TRU Student and myTRU Network Password.

When using your Student E-Mail, please be aware that you have only 200MB of space. You can set up your TRU Student E-Mail to automatically forward any emails to a personal address using the instructions here: Forwarding Student Email

If you are receiving the error "A Mailbox Couldn't Be Found", you can check here for further information: Error: A Mailbox Couldn't Be Found

If you are experiencing further issues with your account, you can find more instructions below.

Who is Eligible


Where Can I Get This Service

Select Report an Issue on this page.

How Do I Use This Service

When reporting a mail issue, please provide the following:

Contact Information
  • Phone Number
  • Email Address
  • T-ID or Username

Issue Information

  • Issue Description
Report an Issue

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Service ID: 898
Fri 2/5/21 11:17 AM
Mon 4/8/24 3:45 PM