Using the TeamDynamix System

► How to Create an ASAR
► How to Create a Move Request
► Training Resources

Categories (1)

End User Training

► Navigating the Client Portal
► Navigating the Knowledge Base
► Navigating the Services (Ticketing)
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Articles (3)

TeamDynamix Dashboards and Reports – Technician Setup Guide

Explains the baseline TeamDynamix dashboard setup for technicians, including required widgets and key reports to pin or bookmark for daily work.

Understanding Ticket Statuses in TeamDynamix

This article explains what each ticket status means in TeamDynamix so you can understand where your IT request is and what to expect next.

Viewing Your Ticket Requests

Guide on how to view your ticket requests