Email and Calendar

Student and Staff email support and FAQs relating to Webmail, Outlook and Calendars for Windows, Mac and Smartphones.

Categories (2)

Articles (7)

Add a New or Shared Mailbox to Outlook (macOS)

How to add a New or Shared Mailbox to Microsoft Outlook on your Apple macOS Computer

Add a New or Shared Mailbox to Outlook (Windows)

How to add a New or Shared Mailbox to Microsoft Outlook on your Windows PC

Employee Webmail Access and Additional Mailbox Troubleshooting

How to access TRU Employee webmail and additional mailboxes

Forwarding Student Email

How to forward student email to another account

How to add your photo to your Outlook Email account

Steps for adding photo to your profile.

Remember to check your junk folder

Our hope is that 2021 brings you a year free of technical issues, but if you experience any problems, please contact the IT Service Desk. To enable the team to resolve any issues promptly, it’s extremely valuable to learn of issues as quickly as possible and from those who are affected. The Service Desk team continues to handle a large volume of tickets but it’s important that they are aware of any issues in order to best find solutions.