Email and Calendar

► Student Email Support
► Troubleshooting & Microsoft 365 FAQ
► Managing Microsoft Outlook

Categories (2)

Troubleshooting

► Outlook Performance
► Mobile Device Connection
► Error: A Mailbox Couldn’t Be Found

Retiree Email Support

► Frequently Asked Questions
► Memo to Future Retiree
► Logging in after June 2, 2023

Articles (8)

Add a New or Shared Mailbox to Outlook (macOS)

How to add a New or Shared Mailbox to Microsoft Outlook on your Apple macOS Computer

Add a New or Shared Mailbox to Outlook (Windows)

How to add a New or Shared Mailbox to Microsoft Outlook on your Windows PC

Employee Email (Outlook Webmail) and Additional Mailbox Access

How to access TRU Employee webmail and additional mailboxes

Forwarding Student Email

How to forward student email to another account

How to add your photo to your Outlook Email account

Steps for adding a photo to your profile.

Outlook - Remove Automatic Teams Meetings

How to turn on, off, or set available options for Microsoft Outlook and Automatic Online Meeting Requests

Remember to check your junk folder

Our hope is that 2021 brings you a year free of technical issues, but if you experience any problems, please contact the IT Service Desk. To enable the team to resolve any issues promptly, it’s extremely valuable to learn of issues as quickly as possible and from those who are affected. The Service Desk team continues to handle a large volume of tickets but it’s important that they are aware of any issues in order to best find solutions.