What is This Service
This service is for the creation of New VPN access, or changes to existing access. We also provide support for issues installing or utilizing the VPN software.
Our VPN client is the Global Protect VPN. Information on installing or configuring the software can be found below.
To setup VPN on your device, follow the instructions for your operating system:
Windows: VPN Setup for Windows
Mac: VPN Setup for Mac
Linux: VPN Setup for Linux
Please note that we do not officially support Linux-based operating systems at this time.
Who is Eligible
Employees and students.
Where Can I Get This Service
Select Report Issues with GPCloudService Portal on this page for support as a staff member
Select Report Issues with VPN.TRU.CA Portal on this page for support as a student or contractor.
How Do I Use This Service
When requesting this service you must provide the following:
- Contact Information
- Phone Number
- Email Address
- Device Information