VPN Access

What is This Service

This service is for the creation of New VPN access, or changes to existing access. We also provide support for issues installing or utilizing the VPN software.
Our VPN client is the Global Protect VPN. Information on installing or configuring the software can be found below.

To setup VPN on your device, follow the instructions for your operating system:

Windows: VPN Setup for Windows

Mac: VPN Setup for Mac

Linux: VPN Setup for Linux

Please note that we do not officially support Linux-based operating systems at this time.


Who is Eligible

Employees and students.

Where Can I Get This Service

Select Report Issues with GPCloudService Portal on this page for support as a staff member

Select Report Issues with VPN.TRU.CA Portal on this page for support as a student or contractor.

How Do I Use This Service

When requesting this service you must provide the following:

  • Contact Information
    • Phone Number
    • Email Address
  • Device Information
    • Device Operating System
Report Issues with GPCloudService Portal Report Issues with VPN.TRU.CA Portal

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