<h2>What is This Service</h2>
<p>This service is for the creation of New VPN access, or changes to existing access. We also provide support for issues installing or utilizing the VPN software.<br />
Our VPN client is the Global Protect VPN. Information on installing or configuring the software can be found below.</p>
<p><strong>To setup VPN on your device, follow the instructions for your operating system:</strong></p>
<p>Windows: <a href="https://tru.teamdynamix.com/TDClient/84/Portal/KB/ArticleDet?ID=1232" onclick="window.open(this.href, 'VPNSetupforWindows', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">VPN Setup for Windows</a></p>
<p>Mac: <a href="https://tru.teamdynamix.com/TDClient/84/Portal/KB/ArticleDet?ID=1233">VPN Setup for Mac</a></p>
<p>Linux: <a href="https://docs.paloaltonetworks.com/globalprotect/5-1/globalprotect-app-user-guide/globalprotect-app-for-linux/download-and-install-the-globalprotect-app-for-linux.html">VPN Setup for Linux</a></p>
<p><span data-darkreader-inline-color="" style="color: rgb(178, 34, 34); --darkreader-inline-color: #ea5c5c;">Please note that we do not officially support Linux-based operating systems at this time.</span></p>
<p> </p>
<h2>Who is Eligible</h2>
<p>Employees and students.</p>
<h2>Where Can I Get This Service</h2>
<p>Select <b>Report Issues with GPCloudService Portal </b>on this page for support as a staff member</p>
<p>Select <b>Report Issues with VPN.TRU.CA Portal </b>on this page for support as a student or contractor.</p>
<h2>How Do I Use This Service</h2>
<p>When requesting this service you must provide the following:</p>
<ul>
<li>Contact Information
<ul>
<li>Phone Number</li>
<li>Email Address</li>
</ul>
</li>
<li>Device Information
<ul>
<li>Device Operating System</li>
</ul>
</li>
</ul>