Forwarding Student Email

Email Forwarding

You can forward your TRU Student E-Mail to an external personal e-mail account to prevent exceeding your Student E-Mail Storage. Instructions will vary, based on which version of Outlook Webmail your Student Account is provided with. Existing accounts are moving to the Student 365 platform, while all new accounts will use this version.

Set Forwarding Rules (Blue Themed Mailbox)


  1. Go to and sign in with your Student 365 Account - Use your Email Address or add to your Student TID (EX: or

  2. Now that you've reached the Mailbox, click on the Settings/Gear Icon in the top-right of the page to open Outlook Settings. Click "View all Outlook Settings" to open a new dialogue with more Outlook Webmail Settings

  3. Click Mail in the Left Sidebar and then click on Forwarding in the Mail Settings List

  4. Ensure there is a Check Mark in the Checkbox for "Enable Forwarding"
  5. Enter your personal email address in the box for "Forward my email to:"
  6. It is recommended to TURN OFF "Keep a copy of forwarded messages". This will prevent your mailbox from filling up. The Forwarding options should look similar to this, with your chosen email added:

  7. Click Save on the bottom of the Settings



33% helpful - 3 reviews


Article ID: 2420
Tue 11/9/21 2:26 PM
Fri 4/14/23 11:43 AM

Related Articles (1)

Related Services / Offerings (1)

Access, forwarding setup, and other issues regarding Student Outlook Mail.