Moodle Login

Moodle Virtual-Learning Online-learning Online-Learning-Tool Online Moodle-Students

First Time Logging In?

If you are a new student, you must change your password before logging into Moodle.

If you are already signed into another TRU service on the browser (such as email, myTRU, or TRUEmployee), you will be logged in automatically
If not, sign in with your TRU credentials:
- Students: TRU ID number followed by @mytru.ca
  Example: T00123456@mytru.ca
- Employees: Username followed by @tru.ca
  Example: jsmith@tru.ca
Enter your TRU password

NOTE: If this is your first time logging into TRU Microsoft resources, you will be required to complete the Microsoft multi-factor authentication (MFA) setup

After logging in, you will see your Moodle dashboard with your courses listed
Campus Courses: Your instructor controls course access. If you don’t see a course, contact your instructor directly

How Long Will I Have Access to Moodle Courses?

Campus: Access may continue for up to a year after the semester ends. Contact your instructor if you need access within this time

Open Learning: Access continues for 60 days after your final grade is posted

Download any course materials or submissions you wish to keep before your access expires

Where Can I Learn More About Moodle?

Try the Learning Without Walls Moodle course. The self-enrollment key is help

Course link: Learning Without Walls (login to Moodle required)

I’m Having Technical Problems. Who Can Help?

Contact your instructor first to confirm course setup and to clarify questions related to Moodle Course Content

If the problem continues, request support: Moodle Support Request

For account access or other IT issues, contact the TRU IT Service Desk:

How Do Instructors Log In With Manual/Test Accounts?

Some instructors use manual accounts (for testing or special purposes). These accounts are not part of Microsoft SSO.

If you try logging in with a manual account from the main login button, you will see: “Not authorized to access Moodle”
To log in with a manual account:
1. Scroll to the bottom of the Moodle login page
2. Click the Manual Login link in the footer
3. Enter your manual account username and password

⚠️ The manual login link only works for accounts explicitly set to “manual” by the Moodle Support Team

Still experiencing an issue? Submit a Support Request through the link below for assistance.

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