UMO App for BC Transit (U-Pass)

BC Transit has moved to using an app for transit users (Formally UPass)
 

Download Requirement

The UMO app is only available for download from app stores that are registered in the Canada region. If your store account is registered in another country, you will not be able to download the app. 

Action Required

• For Students with Canada-based Accounts: You can proceed to download the UMO app from your respective app store.
• For Students with Internationally Registered Accounts: If your account is registered outside of Canada, you will need to change your account region to Canada to download the app. Alternatively, you can consult with UMO customer support for further assistance.

Support and Assistance

• TRUSU: Please contact TRUSU for any questions about benefit codes or guidance related to enrolling in UPASS on UMO app. https://trusu.ca/services/upass/
• Change your Apple ID country or region : https://support.apple.com/en-ca/118283
• How to change your Google Play country : https://support.google.com/googleplay/answer/7431675?hl=en-GB
• UMO Customer Support: If you require additional support or have questions about the UMO app, please contact the UMO Customer Call Centre at 877-380-8181 (toll-free). Dedicated UMO Customer Relations Agents are available to assist you during the following hours:

Monday to Friday: 7 a.m. – 7 p.m.

Saturday and Sunday: 8 a.m. – 4 p.m.