Popular Services

General Technical Support Inquiries

Request form for distribution of mechanical keys and electronic FOBs.

- Contractor Accounts
- Work Study Accounts
- Other Non-Employee Account Types

Request new VPN access or changes to current access.

Quickly report an issue impacting a service or system

Generic Login Issues for any TRU Services

Register a personal device to connect to the TRU wireless network.

Issues with the TRU or Eduroam WiFi.

Access, forwarding setup, and other issues regarding Student Outlook Mail.

Request training or support for technology in classrooms or labs

General support for the Moodle LMS

Support for Student printers

How to request a account information change

Classroom support relating to media equipment such as Projectors, SmartBoards, or Audio Systems.

Enabling or Troubleshooting Azure Multifactor Authentication

Report a Classroom Emergency that is preventing a class or event from running

Online Cloud Storage provided by Microsoft.

Reset a Student or Staff TRU Network Password.

Support for Wordpress

Creation of a new site through TruBox

Support relating to Kaltura

Standards and Policies that apply to all staff, faculty, and third parties who access University Information.

Information About and Issue Reporting for the MyTRU Student Portal

Web-based degree audit software

Reporting Tool for Lost or Stolen TRU Owned Assets.