Popular Services

General Technical Support Inquiries

Request form for distribution of mechanical keys and electronic FOBs.

- Contractor Accounts
- Work Study Accounts
- Other Non-Employee Account Types

Access, forwarding setup, and other issues regarding Student Outlook Mail.

Request new VPN access or changes to current access.

General support for the Moodle LMS

How to request a account information change

Reset a Student or Staff TRU Network Password.

Enabling or Troubleshooting Azure Multifactor Authentication (Student).

Support relating to Kaltura

Information About and Issue Reporting for the MyTRU Student Portal

Generic Login Issues for any TRU Services

Online Cloud Storage provided by Microsoft.

Support for Student printers

Standards and Policies that apply to all staff, faculty, and third parties who access University Information.

Issues with the TRU or Eduroam WiFi.

Web-based degree audit software

Request training or support for technology in classrooms or labs

Register a personal device to connect to the TRU wireless network.

Changes to TRU's public website

Reporting Tool for Lost or Stolen TRU Owned Assets.

Creation of a new site through TruBox

Quickly report an issue impacting a service or system

Support for the Slido polling and engagement tool

Report a Classroom Emergency that is preventing a class or event from running