Popular Services

Request form for distribution of mechanical keys and electronic FOBs.

General Technical Support Inquiries

- Contractor Accounts
- Work Study Accounts
- Other Non-Employee Account Types

Register a personal device to connect to the TRU wireless network.

Request new VPN access or changes to current access.

Quickly report an issue impacting a service or system

General support for the Moodle LMS

How to request a account information change

Request training or support for technology in classrooms or labs

Issues with the TRU or Eduroam WiFi.

Generic Login Issues for any TRU Services

Access, forwarding setup, and other issues regarding Student Outlook Mail.

Reset a Student or Staff TRU Network Password.

Support for Big Blue Button

Information About and Issue Reporting for the MyTRU Student Portal

Online Cloud Storage provided by Microsoft.

Changes to TRU's public website

Support for Student printers

Enabling or Troubleshooting Azure Multifactor Authentication

Support for Wordpress

Classroom support relating to media equipment such as Projectors, SmartBoards, or Audio Systems.

Standards and Policies that apply to all staff, faculty, and third parties who access University Information.

Provides Registration Services for Open Learning Students

Report a Classroom Emergency that is preventing a class or event from running

Web-based degree audit software