My Recently Visited Services

Information About and Issue Reporting for the MyTRU Student Portal

Access, forwarding setup, and other issues regarding Student Outlook Mail.

Request training or support for technology in classrooms or labs

Request form for distribution of mechanical keys and electronic FOBs.

Web-based degree audit software

Reset a Student or Staff TRU Network Password.

General Technical Support Inquiries

Issues with the TRU or Eduroam WiFi.

General support for the Moodle LMS

Support for Student printers

Support relating to Kaltura

Generic Login Issues for any TRU Services

Classroom support relating to media equipment such as Projectors, SmartBoards, or Audio Systems.

Support for Wordpress

Enabling or Troubleshooting Azure Multifactor Authentication

How to request a account information change

Quickly report an issue impacting a service or system

- Contractor Accounts
- Work Study Accounts
- Other Non-Employee Account Types

Standards and Policies that apply to all staff, faculty, and third parties who access University Information.

Report an issue or request a new Digital Signage setup

Register a personal device to connect to the TRU wireless network.

Reporting Tool for Lost or Stolen TRU Owned Assets.

Creation of a new site through TruBox

This Alumni Account Creation service allows former students of Thompson Rivers University to request a university-affiliated alumni account.

Online Cloud Storage provided by Microsoft.