My Recently Visited Services
Access, forwarding setup, and other issues regarding Student Outlook Mail.
Standards and Policies that apply to all staff, faculty, and third parties who access University Information.
Request Wi-Fi access for personal devices such as game consoles and smart TVs.
Enabling or Troubleshooting Azure Multifactor Authentication
Generic Login Issues for any TRU Services, not including a password reset.
Provides Registration Services for Open Learning Students
Report a Classroom Emergency that is preventing a class or event from running
Request form for distribution of mechanical keys and electronic FOBs.
► Feedback on IT service model
► Suggestions for service improvement
Classroom support relating to media equipment such as Projectors, SmartBoards, or Audio Systems.
Information security and privacy awareness training are an essential part of Thompson Rivers University’s (TRU) Information Security and Privacy Programs. TRU has made both online and face-to-face awareness training available to all members of the community.
Report issues using TRU or Eduroam Wi-Fi, such as weak signal or dropped connections. Not for login or account-related problems.
Information About and Issue Reporting for the MyTRU Student Portal, not including password issues.