My Recently Visited Services

The ITS Information Security Team includes ITS managers and staff from Technology Services, Enterprise Systems, Client Services, and the Information Security Office.


How to request a account information change


Request form for distribution of mechanical keys and electronic FOBs.


Generic Login Issues for any TRU Services


Report an issue or request a new Digital Signage setup


Provides Registration Services for Open Learning Students


Support and information for the Mattermost collaboration platform


This Alumni Account Creation service allows former students of Thompson Rivers University to request a university-affiliated alumni account.


Online Cloud Storage provided by Microsoft.


Information security and privacy awareness training are an essential part of Thompson Rivers University’s (TRU) Information Security and Privacy Programs. TRU has made both online and face-to-face awareness training available to all members of the community.


Information About and Issue Reporting for the MyTRU Student Portal


Access, forwarding setup, and other issues regarding Student Outlook Mail.


Web-based degree audit software


Register a personal device to connect to the TRU wireless network.


Quickly report an issue impacting a service or system


Classroom support relating to media equipment such as Projectors, SmartBoards, or Audio Systems.


General Technical Support Inquiries


Report an issue with a Campus Emergency phone


Request new VPN access or changes to current access.


Enabling or Troubleshooting Azure Multifactor Authentication


Request training or support for technology in classrooms or labs