My Recently Visited Services

General Technical Support Inquiries

Quickly report an issue impacting a service or system

Information About and Issue Reporting for the MyTRU Student Portal

Access, forwarding setup, and other issues regarding Student Outlook Mail.

Reset a Student or Staff TRU Network Password.

Generic Login Issues for any TRU Services

Request form for distribution of mechanical keys and electronic FOBs.

Support and information for the Mattermost collaboration platform

Request new VPN access or changes to current access.

Standards and Policies that apply to all staff, faculty, and third parties who access University Information.

How to request a account information change

Online Cloud Storage provided by Microsoft.

Web-based degree audit software

Account requests and issue reporting for Microsoft Teams, BlueJeans, and Zoom.

The ITS Information Security Team includes ITS managers and staff from Technology Services, Enterprise Systems, Client Services, and the Information Security Office.

Reporting Tool for Lost or Stolen TRU Owned Assets.

Provides Registration Services for Open Learning Students

Support for the Slido polling and engagement tool

Changes to TRU's public website

Report an issue with a Campus Emergency phone

Responding to malware, identity theft, and other incidents