My Recently Visited Services

Reset a TRU Network Password.

Access, forwarding setup, and other issues regarding Student Outlook Mail.

Information About and Issue Reporting for the MyTRU Student Portal, not including password issues.

Enabling or Troubleshooting Azure Multifactor Authentication

Support for Student printers

Request form for distribution of mechanical keys and electronic FOBs.

General Technical Support Inquiries

- Contractor Accounts
- Work Study Accounts
- Other Non-Employee Account Types

Quickly report an issue impacting a service or system

Request training or support for technology in classrooms or labs

Classroom support relating to media equipment such as Projectors, SmartBoards, or Audio Systems.

Web-based degree audit software

Request Wi-Fi access for personal devices such as game consoles and smart TVs.

Report an issue or request a new Digital Signage setup

Creation of a new site through TruBox

Support for Wordpress

How to request a account information change

Support relating to Kaltura

Changes to TRU's public website

Support for Big Blue Button

Report issues using TRU or Eduroam Wi-Fi, such as weak signal or dropped connections. Not for login or account-related problems.

Support for the Slido polling and engagement tool

Support and information for the Mattermost collaboration platform

► Feedback on IT service model
► Suggestions for service improvement