My Recently Visited Services

Request form for distribution of mechanical keys and electronic FOBs.

General Technical Support Inquiries

Request new VPN access or changes to current access.

How to request a account information change

Access, forwarding setup, and other issues regarding Student Outlook Mail.

Reset a Student or Staff TRU Network Password.

Information About and Issue Reporting for the MyTRU Student Portal

Standards and Policies that apply to all staff, faculty, and third parties who access University Information.

Issues with the TRU or Eduroam WiFi.

Provides Registration Services for Open Learning Students

Register a personal device to connect to the TRU wireless network.

Generic Login Issues for any TRU Services

Report an issue with a Campus Emergency phone

Information security and privacy awareness training are an essential part of Thompson Rivers University’s (TRU) Information Security and Privacy Programs. TRU has made both online and face-to-face awareness training available to all members of the community.

Online Cloud Storage provided by Microsoft.

Changes to TRU's public website

Web-based degree audit software

Support for the Slido polling and engagement tool

Report a Classroom Emergency that is preventing a class or event from running

Enabling or Troubleshooting Azure Multifactor Authentication (Student).

- Contractor Accounts
- Work Study Accounts
- Other Non-Employee Account Types