My Recently Visited Services

Reset a TRU Network Password.

Enabling or Troubleshooting Azure Multifactor Authentication

Request form for distribution of mechanical keys and electronic FOBs.

Quickly report an issue impacting a service or system

Support for Wordpress

Request new VPN access or changes to current access.

General support for the Moodle LMS

Support for the Slido polling and engagement tool

Online Cloud Storage provided by Microsoft.

Classroom support relating to media equipment such as Projectors, SmartBoards, or Audio Systems.

Request Wi-Fi access for personal devices such as game consoles and smart TVs.

Report issues using TRU or Eduroam Wi-Fi, such as weak signal or dropped connections. Not for login or account-related problems.

Generic Login Issues for any TRU Services, not including a password reset.

Information About and Issue Reporting for the MyTRU Student Portal, not including password issues.

Access, forwarding setup, and other issues regarding Student Outlook Mail.

Support for Big Blue Button

- Non-Prod Banner Test Accounts
- SSO Enabled

How to request a account information change

Reporting Tool for Lost or Stolen TRU Owned Assets.

General Technical Support Inquiries

Standards and Policies that apply to all staff, faculty, and third parties who access University Information.

Support relating to Kaltura

Provides Registration Services for Open Learning Students

Responding to malware, identity theft, and other incidents