My Recently Visited Services

General Technical Support Inquiries


Access, forwarding setup, and other issues regarding Student Outlook Mail.


Register a personal device to connect to the TRU wireless network.


Reset a Student or Staff TRU Network Password.


Generic Login Issues for any TRU Services


Information About and Issue Reporting for the MyTRU Student Portal


Request new VPN access or changes to current access.


Report a Classroom Emergency that is preventing a class or event from running


Enabling or Troubleshooting Azure Multifactor Authentication


Information security and privacy awareness training are an essential part of Thompson Rivers University’s (TRU) Information Security and Privacy Programs. TRU has made both online and face-to-face awareness training available to all members of the community.


Provides Registration Services for Open Learning Students


- Contractor Accounts
- Work Study Accounts
- Other Non-Employee Account Types


Classroom support relating to media equipment such as Projectors, SmartBoards, or Audio Systems.


Request form for distribution of mechanical keys and electronic FOBs.


Quickly report an issue impacting a service or system


Creation of a new site through TruBox


Issues with the TRU or Eduroam WiFi.


Request training or support for technology in classrooms or labs


Web-based degree audit software


Support for the Slido polling and engagement tool