My Recently Visited Services

Request new VPN access or changes to current access.

Web-based degree audit software

General support for the Moodle LMS

Request training or support for technology in classrooms or labs

Reset a Student or Staff TRU Network Password.

Information About and Issue Reporting for the MyTRU Student Portal

Register a personal device to connect to the TRU wireless network.

Access, forwarding setup, and other issues regarding Student Outlook Mail.

Request form for distribution of mechanical keys and electronic FOBs.

Support for Student printers

Quickly report an issue impacting a service or system

General Technical Support Inquiries

Report an issue or request a new Digital Signage setup

Online Cloud Storage provided by Microsoft.

Enabling or Troubleshooting Azure Multifactor Authentication

Information security and privacy awareness training are an essential part of Thompson Rivers University’s (TRU) Information Security and Privacy Programs. TRU has made both online and face-to-face awareness training available to all members of the community.

Support for the Slido polling and engagement tool

Support for Big Blue Button

Report an issue with a Campus Emergency phone

Issues with the TRU or Eduroam WiFi.

Support for Wordpress

Support and information for the Mattermost collaboration platform

Generic Login Issues for any TRU Services

Responding to malware, identity theft, and other incidents

Standards and Policies that apply to all staff, faculty, and third parties who access University Information.