My Recently Visited Services

General Technical Support Inquiries


Quickly report an issue impacting a service or system


Information About and Issue Reporting for the MyTRU Student Portal


Reporting Tool for Lost or Stolen TRU Owned Assets.


Request new VPN access or changes to current access.


Responding to malware, identity theft, and other incidents


Account requests and issue reporting for Microsoft Teams, BlueJeans, and Zoom.


Web-based degree audit software


Register a personal device to connect to the TRU wireless network.


Issues with the TRU or Eduroam WiFi.


Access, forwarding setup, and other issues regarding Student Outlook Mail.


Online Cloud Storage provided by Microsoft.


Reset a Student or Staff TRU Network Password.


Enabling or Troubleshooting Azure Multifactor Authentication (Student).


Provides Registration Services for Open Learning Students


Support for the Slido polling and engagement tool


Request form for distribution of mechanical keys and electronic FOBs.


Standards and Policies that apply to all staff, faculty, and third parties who access University Information.


Request training or support for technology in classrooms or labs


Creation of a new site through TruBox


Information security and privacy awareness training are an essential part of Thompson Rivers University’s (TRU) Information Security and Privacy Programs. TRU has made both online and face-to-face awareness training available to all members of the community.