My Recently Visited Services

Reset a TRU Network Password.


Information About and Issue Reporting for the MyTRU Student Portal, not including password issues.


Request form for distribution of mechanical keys and electronic FOBs.


Standards and Policies that apply to all staff, faculty, and third parties who access University Information.


Enabling or Troubleshooting Azure Multifactor Authentication


Generic Login Issues for any TRU Services, not including a password reset.


Provides Registration Services for Open Learning Students


Request new VPN access or changes to current access.


Web-based degree audit software


Access, forwarding setup, and other issues regarding Student Outlook Mail.


Report issues using TRU or Eduroam Wi-Fi, such as weak signal or dropped connections. Not for login or account-related problems.


Quickly report an issue impacting a service or system


- Non-Prod Banner Test Accounts
- SSO Enabled


Request Wi-Fi access for personal devices such as game consoles and smart TVs.


Request training or support for technology in classrooms or labs


Changes to TRU's public website


Responding to malware, identity theft, and other incidents


The ITS Information Security Team includes ITS managers and staff from Technology Services, Enterprise Systems, Client Services, and the Information Security Office.


Online Cloud Storage provided by Microsoft.


Report a Classroom Emergency that is preventing a class or event from running