My Recently Visited Services

Request form for distribution of mechanical keys and electronic FOBs.


General Technical Support Inquiries


Request new VPN access or changes to current access.


How to request a account information change


Access, forwarding setup, and other issues regarding Student Outlook Mail.


Reset a Student or Staff TRU Network Password.


Information About and Issue Reporting for the MyTRU Student Portal


Standards and Policies that apply to all staff, faculty, and third parties who access University Information.


Issues with the TRU or Eduroam WiFi.


Provides Registration Services for Open Learning Students


Register a personal device to connect to the TRU wireless network.


Generic Login Issues for any TRU Services


Report an issue with a Campus Emergency phone


Information security and privacy awareness training are an essential part of Thompson Rivers University’s (TRU) Information Security and Privacy Programs. TRU has made both online and face-to-face awareness training available to all members of the community.


Online Cloud Storage provided by Microsoft.


Changes to TRU's public website


Web-based degree audit software


Support for the Slido polling and engagement tool


Report a Classroom Emergency that is preventing a class or event from running


Enabling or Troubleshooting Azure Multifactor Authentication (Student).


- Contractor Accounts
- Work Study Accounts
- Other Non-Employee Account Types