My Recently Visited Services

Enabling or Troubleshooting Azure Multifactor Authentication


Information About and Issue Reporting for the MyTRU Student Portal, not including password issues.


Online Cloud Storage provided by Microsoft.


Reset a TRU Network Password.


Request Wi-Fi access for personal devices such as game consoles and smart TVs.


Report issues using TRU or Eduroam Wi-Fi, such as weak signal or dropped connections. Not for login or account-related problems.


Report a Classroom Emergency that is preventing a class or event from running


General Technical Support Inquiries


Provides Registration Services for Open Learning Students


Request form for distribution of mechanical keys and electronic FOBs.


Access, forwarding setup, and other issues regarding Student Outlook Mail.


Request training or support for technology in classrooms or labs


- Non-Prod Banner Test Accounts
- SSO Enabled


Quickly report an issue impacting a service or system


How to request a account information change


Generic Login Issues for any TRU Services, not including a password reset.


Report an issue with the TRU Chat Bot


Request new VPN access or changes to current access.


The ITS Information Security Team includes ITS managers and staff from Technology Services, Enterprise Systems, Client Services, and the Information Security Office.


Changes to TRU's public website


Responding to malware, identity theft, and other incidents