My Recently Visited Services

Information About and Issue Reporting for the MyTRU Student Portal


Access, forwarding setup, and other issues regarding Student Outlook Mail.


Reset a Student or Staff TRU Network Password.


Information security and privacy awareness training are an essential part of Thompson Rivers University’s (TRU) Information Security and Privacy Programs. TRU has made both online and face-to-face awareness training available to all members of the community.


General Technical Support Inquiries


Generic Login Issues for any TRU Services


Quickly report an issue impacting a service or system


Enabling or Troubleshooting Azure Multifactor Authentication (Student).


Provides Registration Services for Open Learning Students


Request form for distribution of mechanical keys and electronic FOBs.


Classroom support relating to media equipment such as Projectors, SmartBoards, or Audio Systems.


Support for the Slido polling and engagement tool


Online Cloud Storage provided by Microsoft.


How to request a account information change


Request training or support for technology in classrooms or labs


Issues with the TRU or Eduroam WiFi.


Report a Classroom Emergency that is preventing a class or event from running


Request new VPN access or changes to current access.


Creation of a new site through TruBox


Web-based degree audit software


Register a personal device to connect to the TRU wireless network.