My Recently Visited Services

Request Wi-Fi access for personal devices such as game consoles and smart TVs.

Access, forwarding setup, and other issues regarding Student Outlook Mail.

Enabling or Troubleshooting Azure Multifactor Authentication

Request form for distribution of mechanical keys and electronic FOBs.

Report a Classroom Emergency that is preventing a class or event from running

Generic Login Issues for any TRU Services, not including a password reset.

Responding to malware, identity theft, and other incidents

How to request a account information change

General support for the Moodle LMS

Information About and Issue Reporting for the MyTRU Student Portal, not including password issues.

Request new VPN access or changes to current access.

Reset a TRU Network Password.

Provides Registration Services for Open Learning Students

General Technical Support Inquiries

Online Cloud Storage provided by Microsoft.

Report issues using TRU or Eduroam Wi-Fi, such as weak signal or dropped connections. Not for login or account-related problems.

Quickly report an issue impacting a service or system

Support relating to Kaltura

Report an issue or request a new Digital Signage setup

Classroom support relating to media equipment such as Projectors, SmartBoards, or Audio Systems.

Request training or support for technology in classrooms or labs

Support for Student printers

Support for the Slido polling and engagement tool

Creation of a new site through TruBox