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Steps taken for a student to update their mailing address or phone number via myTRU.

Starting June 5th, 2023, IT Services will be fully implementing Microsoft 365 Spam Protection. For most people the biggest change you see is spam email will now be redirected to your Junk Email folder in Outlook. As it learns your email patterns we recommend you check your Junk Email folder occasionally to make sure it has not caught something you know is legitimate.

Stuck in a loop trying to sign in to an MS Account? Remove any Generic Accounts from User Accounts

Information about your Thompson Rivers University Student Network Account

Microsoft 365 - Another Organization Account Already Signed In

This article explains how to license a pre-existing Zoom account that was created using a TRU email

This standard establishes the process for creating and maintaining “Generic/Shared Accounts” for network and system access.

Steps for adding a photo to your profile.

Microsoft Office programs open in read-only mode on a Mac after an OS upgrade.

This article shows new employees how to setup their account for the first time.

How to sync local Zoom recordings to your TRU OneDrive account

This article shows a student how to sign into their TRU licensed Zoom account for the first time