What is This Service
While actively registered at TRU, students receive access to a Student E-Mail account. This account can be accessed by visiting https://outlook.office.com and logging in with your TRU Student T-ID@mytru.ca and myTRU Network Password.
When using your Student E-Mail, please be aware that you have only 200MB of space. You can set up your TRU Student E-Mail to automatically forward any emails to a personal address using the instructions here: Forwarding Student Email
If you are receiving the error "A Mailbox Couldn't Be Found", you can check here for further information: Error: A Mailbox Couldn't Be Found
If you are experiencing further issues with your account, you can find more instructions below.
Who is Eligible
Students
Where Can I Get This Service
Select Report an Issue on this page.
How Do I Use This Service
When reporting a mail issue, please provide the following:
Contact Information
- Phone Number
- Email Address
- T-ID or Username
Issue Information