myTRU

Access to most services on myTRU now requires an active Microsoft Account tied to your myTRU Student Login

Alumni, Graduated, and Former Students may not have access to myTRU if it has been long enough for their access to be deactivated. In order to access myTRU again, please use the following link to Request an Alumni Access Account.

You will need to include the following information on your request to verify your identity.

Note that this information must match with what is registered on your Student or Employee Record:

TRU ID / TID (if known)
Full Legal Name (including middle name(s))
Date of Birth
Physical Street or Mailing Address
Phone Number(s)
Personal Email Address(es)

If the information on file is out-of-date, you must first contact Student Records to update missing or outdated addresses, phone numbers, emails, or biographical information before we can facilitate access to an account.

Enrollment Services (Student Record Inquiries)

Contact Enrolment Services - Current Students | Thompson Rivers University
Phone | Records: +1 250-828-5036 | General Inquiry: +1 250-852-7000 or Tollfree: 1-800-663-9711
Email | records@tru.ca or student@tru.ca 

To Access Transcripts:

1. Visit the myTRU Portal
    
2. Scroll to the section header Transcripts
    
3. Click the link View Your Transcript to see your unofficial Transcripts. There are also links to Order a Printed (Official) Transcript or to View the Status of Transcript Requests.
    
4. When prompted, sign in using your myTRU Credentials

To View Final Grades:

1. Visit the myTRU Portal
    
2. Scroll to the section header Academic Record
    
3. Click the link for Final Grades
    
4. When prompted, sign in using your myTRU Credentials

To Access your Course Registration Data Form:

1. Visit the myTRU Portal
    
2. Scroll to the section header Academic Record
    
3. Click the link for Course Registration Data Form
    
4. When prompted, sign in using your myTRU Credentials
    
5. Select a Term to view and click Go
    
6. Click the Print button under the Summary section to print the form

myTRU interacts directly with TRU administrative information systems, so data is available almost immediately as it is entered or updated in the system.

Anytime you suspect that your myTRU Username or Password has been compromised in any way, change your password immediately. If you think your record may have been tampered with, contact Enrolment Services in Old Main (Student Street) or at the contacts below.

Enrollment Services (Student Record Inquiries)

Contact Enrolment Services - Current Students | Thompson Rivers University
Phone | Records: +1 250-828-5036 | General Inquiry: +1 250-852-7000 or Tollfree: 1-800-663-9711
Email | records@tru.ca or student@tru.ca 

Yes

It is important that you check your TRU student email for information regarding course registration, wait lists or official announcements. TRU will not spam your myTRU email; messages sent will be specific to you and your program.

• How to Use Student Email (Webmail)
• How to Forward Your myTRU Email to a Personal Account

Without your myTRU username and password, no one can view your information. You can further protect your information by selecting the Sign Out option by clicking on your user profile at the top-right and closing the browser when you finish using myTRU.

You will be granted access to myTRU 24 hours after fees have been paid. The system will occasionally be down for system maintenance and upgrades. In this event, information regarding system maintenance will be posted on the myTRU login page.

You will continue to have access to the services provided on myTRU for approximately two years after you graduate. Access to myTRU Student Email, Microsoft Office, and Moodle will be removed about 24 months after graduation.

Moodle content for on-campus courses may continue for up to a year after the semester ends. Contact your instructor if you need access within this time.

Open Learning Moodle content access continues for 60 days after your final grade is posted.

T2202s will be posted after the last business day of February each year.

To Access your Tax Forms:

1. Visit the myTRU Portal
    
2. Scroll to the section header Financial
    
3. Click the link for T2202 Tax Form
    
4. When prompted, sign in using your myTRU Credentials
    
5. Click on Tax Credit Data Form
    
6. Select the desired Tax Year
    
7. Choose between View Data, Printable T2202A Form (PDF) or Printable Quebec Receipt (HTML)
    
8. Click the Submit button to generate your selection

More on Information on T2202s

Visit our Knowledge Base: Self-Serve Password Reset Instructions

Please allow for 24 hours after completing registration and payment for your Student Email, Moodle, and Microsoft Office accounts to be active. Note that some Moodle courses may take an additional 24 hours to become available on your Moodle profile.

Please see our Update Mailing Address or Phone Number Knowledge Base Article for detailed instructions

To Update Personal Information:

1. Visit the myTRU Portal
    
2. Scroll to the section below Announcements/Additional Services, above Course Registration, and look for a group of buttons
   
   
    
3. Find and click on Update Contact Information
    
4. When prompted, sign in using your myTRU Credentials
    
5. Use the Add, Edit, and Delete buttons on the personal information page to make changes