Knowledge Base

Categories (11)

Accounts & Passwords

► Account Management Support
► Keys Request FAQs
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Classroom Technology Guides

► How to Login
► How to Present
► Standard classroom Setups
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Email & Microsoft 365

► Student Email Support
► Troubleshooting & Microsoft 365 FAQ
► Managing Microsoft Outlook
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Information Security

► Standards & Policies
► Tips for Safe Computing
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Moodle Support

► Moodle Support
► Teaching Unbound
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myTRU Support

► Admissions & Registration
► Tax forms
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Printing

► On-Campus Printing Instructions
► Student Wireless Printing
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Software

► Download & Install Support
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Technology Guides

► Classroom Technology Guide
► Student Technology Guide
► Employee Technology Guide
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Wi-Fi & Network Support

► Campus Wi-Fi
► Telecommunication Support
► Network Support
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Using the TeamDynamix System

► How to Create an ASAR
► How to Create a Move Request
► Training Resources
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Articles (4)

Booking an appointment for IT support

How to book, reschedule, or cancel virtual and in-person support appointments using Microsoft Bookings at TRU.

Installing TeamViewer for Remote Assistance

A Guide for installing TRU TeamViewer Quick Support for Remote Assistance

Personal Device Technical Support Locations

Stores in and around Kamloops and Williams Lake to help you with your personal devices

Room Booking App/Portal

Room Booking Portal - Shows Computer Labs Schedules and allows for booking rooms on Campus