Incident Response

What is This Service

Should you have any kind of computer security incident, please contact Information Security immediately.

We will work with you and attempt to rectify the situation as quickly as possible.
Common incidents would include systems suddenly infected by malware, ransomware, spyware, suspected identity theft, and other related threats.

Who is Eligible

Employees and Students

Where Can I Get This Service

Please email us directly at You can also contact the IT Service Desk at 250-852-6800 during regular business hours.

How Do I Use This Service

When contacting us, please provide details regarding the incident, and a method of contacting you. A security analyst will be in contact as soon as possible.



Service ID: 1418
Mon 6/21/21 10:23 AM
Fri 12/10/21 10:43 AM