Overview
As a student or staff member at Thompson Rivers University (TRU), your account allows you to install Microsoft Office on up to 5 mobile devices.
The setup process depends on:
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Your device type (Android, iPhone, iPad, etc.)
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The version of your operating system
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Other settings or apps already on your device
Step-by-Step Instructions
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Go to Microsoft’s Mobile Setup Guide.
Visit this Microsoft support page:
👉 Set up Office apps and email on a mobile device
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Choose your device type.
Once on the page, select your mobile device (e.g., Android, iPhone, iPad).
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Follow the guide for Office 365.
Make sure you select the Office 365 option when following the steps. Use your TRU email and password to sign in.
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Install the Office apps.
Depending on your device, you may install:
Download them from the App Store (iOS) or Google Play Store (Android).
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Sign in with your TRU account.
After installing each app, open it and sign in using your TRU email address and password.
Important Notes
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Your TRU account supports up to 5 mobile installations.
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The experience may vary based on your device and OS version.
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For the best results, keep your apps and device software up to date.
Outlook on Android Devices
If you’re using Outlook on Android, please review Microsoft’s specific article for setup help and version requirements:
👉 Outlook for Android – Microsoft Support
Make sure your Android version meets the minimum requirements for the app to work properly.
What to Expect After Setup
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Your Outlook app will sync with your TRU email and calendar.
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Other Office apps will allow you to view, edit, and share documents connected to your TRU account.
Troubleshooting Tips
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Can’t sign in?
Double-check that you're using your full TRU email address (e.g., username@mytru.ca or username@tru.ca).
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Apps not syncing?
Try restarting your device. Make sure your internet connection is active.
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Error messages during setup?
Uninstall and reinstall the app, then try again. You may also check for software updates on your device.