User Device Support
No external device support
Device List
Room PC
Operating Instructions
- Power On – Press the power button.
- Log in - Using your TRU Email address and Network Password
Troubleshooting
- Power On – Press the power button.
- Check Connections – Ensure all cables are securely plugged into the back of the computer (excluding Laptop HDMI).
- Restart the PC – Windows Start Menu > Power > Restart.
- If restart fails, hold the power button until the light turns off, wait 5 seconds, then press it again.
Monitor
Troubleshooting
- Power On – Press the power button.
- Power Room PC On – Press the power button on the Room PC.
Troubleshooting
- Power On – Press the power button.
- Check Connections – Ensure all cables are securely plugged into the back of the monitor (excluding Laptop HDMI).
- Set Display Mode – Ensure the monitor is set to Auto Detect in display settings.
- Restart the PC – Windows Start Menu > Power > Restart.
- If restart fails, hold the power button until the light turns off, wait 5 seconds, then press it again.
Touch Panel
Operating Instructions
- Panel at each TV in room
- Press the power button to turn TV on
- Select the source you would like to display
- Other Options:
- Video Mute – Stops displaying the screen
- Volume Control – Control volume level
Room Audio
Operating Instructions
- Adjust Volume – Turn up the sound on the Touch Panel and Room PC.
Troubleshooting
- Adjust Volume – Turn up the sound on the Touch Panel and Room PC.
- Disable Mute – Turn Audio Mute off on the Touch Panel and Room PC.
- Check Output – In Settings > Sound, set the output device to the designated Room Audio Device.
- Check Cable – Ensure the audio cable is securely plugged into the back of the Room PC.
- Restart the PC – Windows Start Menu > Power > Restart.
- If restart fails, hold the power button until the light turns off, wait 5 seconds, then press it again.
Webcam
Operating Instructions
- Begin Meeting – Open the video conferencing software of your choice (Zoom or Teams)
- Enable Webcam in Software
Troubleshooting
- Check Connection – Plug the webcam into the back of the Room PC.
- Verify Detection – In Settings > Bluetooth & Devices > Devices, confirm the webcam is detected.
- Select in Software – Ensure the webcam is chosen as the camera in your conferencing application.
- Restart the PC – Windows Start Menu > Power > Restart.
- If restart fails, hold the power button until the light turns off, wait 5 seconds, then press it again.
Room
Front
Instructor Station
If you still require assistance, please submit a Classroom Emergency.