Internet of Things (IoT) Network: TRU SSID
Many popular consumer devices are not compatible with connecting to the Eduroam WiFi network on the TRU Campus. For these devices, you will need to gather the WiFi MAC Address to send to TRU IT Services. We can manually authorize most devices to connect to the TRU WiFi SSID. Instructions on how to find your MAC Address for some common devices are below.
To connect these devices, make a note of the MAC Address and submit a request to add your wireless device using the Request Wi-Fi Access for Smart Device link at the bottom of this article.
Not all devices will be able to connect to the TRU Campus WiFi, even with TRU IT Services assistance. Some consumer smart devices are not compatible with enterprise networking solutions and will not connect.
Apple TV
- From the main menu, choose Settings
- Click About or Network
- Look for the MAC address next to "Ethernet Address" for the wired network or "Wi-Fi address" for the wireless connection
- Alternatively, you may find the MAC address printed on the UPC label on the Apple TV box
Google TV
- From Settings, select Network, and then Status. Your MAC address will appear on the screen
Google Home Devices
IoT devices like speakers, which require being on the same network as the user's phone for setup and management, cannot be configured because the IoT device would be on the TRU network while the phone is on Eduroam, preventing them from communicating with each other. Such devices are generally not compatible with WiFi on the TRU Campus.
Roku
- Go to the Roku Home Screen
- Select Settings and press the OK button
- Select System and press the OK button
- Select About and press the OK button
- Note the Wireless MAC Address
- Alternatively, you may be able to find the MAC address on the bottom or back of your Roku
Roku TCL TV
From the Roku home screen, select Settings, then Network, then Wi-Fi, and then New Wireless Connection. Push Other Options. Scan for networks again, and your Wireless MAC Address will display on the right.
Alternate Method:
- Press the Home button on the remote
- Go to Settings and press OK on the remote
- Go to Network and press OK on the remote
- Select About and press the OK button
- Go to About
- Note the Wireless MAC Address
Seiki Smart TV
From Settings, go to Setup, and then Network, and then IP Address. Note the Wireless MAC Address on this page
Fire Stick/TV
- From the Main Menu go to Settings
- Select System
- Then go to About
- Toggle down to Network
- Note the Wireless MAC Address
Sony Blu-Ray Disc Player
Follow the online instructions from Sony
- Make sure that the Blu-ray Disc player and TV or display device are turned on
- Using the supplied remote, press Home
- Use the left arrow or right arrow to select Setup
- Use the up arrow or down arrow to select System Settings
- Press Enter
- Select System Information
- Press Enter
- Note the Wireless MAC Address
Seiki Smart TV
From the TiVo Menu, select Settings, and then choose Phone/Network. Your Wireless MAC Address will appear on the page that opens
Vizio Smart TV
Press the Menu button on the remote and select Network, and then Manual Setup. Your Wireless MAC Address will appear on the screen
Gaming Consoles
Nintendo DS
To locate the MAC Address of your DS:
- Select System Settings from the Home menu
- Scroll down through the menu and select Internet
- Your Wireless MAC Address will be listed under "System MAC Address"
Nintendo Switch
To locate the MAC Address of your Nintendo Switch:
- Select System Settings from the Home menu
- Scroll down through the menu and select Internet
- Your Wireless MAC Address will be listed under "System MAC Address"
Sony PS5
- Start up your PlayStation 5 without a disk in the drive
- On the home screen, click on the Settings icon (gear) in the top-right corner
- Select System
- Under System Software, select Console Information
- You will see the MAC addresses for LAN Cable (Ethernet) and Wi-Fi
Sony PS4
- Arrow up and over to Settings in the PS4 menu
- Scroll down to Network
- Scroll down to View Connection Status
- Note the Wireless MAC Address
Sony PS3
- From the main menu, select Settings
- Select System Settings
- Select System Information
- Note the Wireless MAC Address
PSP/PS Vita
- Navigate to System Settings
- Then navigate to System Information
- Note the Wireless MAC Address
Xbox Series X/S
- Find My Xbox in the Xbox Dashboard and select Settings
- Under General, select Network Settings
- Select Advanced Settings from the Network Settings
- Note the Wireless MAC Address
Xbox One
- Navigate to My Games and Apps
- Select Settings
- Select Network
- Select Advanced Settings
- Note the Wireless MAC Address
Xbox 360
- Select System Settings
- Select Network Settings
- Select Configure Network
- Under Basic Settings, check to make sure IP Settings is set to Automatic
- Go to Additional Settings
- Select Advanced Settings
- Note the Wireless MAC Address
Wii U
- From the Wii U Menu, select System Settings
- Using the left stick, select the Internet icon and press the A button
- Select View MAC Address
- Note the Wireless MAC Address
Other Devices
Amazon Alexa
To locate the MAC Address of your DS:
- Download the Amazon Alexa app to your phone or computer and sign in with your Amazon account
- Connect to the wireless network transmitted by your Alexa device
- Note the Wireless MAC Address for your Alexa from the bottom of the Setup screen in the Alexa app
Amazon Echo
The easiest way to find your Wireless MAC Address is in the Amazon Alexa app. Choose Settings, then Device Settings, then Echo Dot. It should be listed at the very bottom of the About Page