Recognizing Fake Websites

A fake or "spoofed" website can look just like a company's real site. Look for these signs to spot a fake site.

Learn how to identify a phishing web site.

Be wary of security alerts or unusual pop-up messages requiring input while you are on a website.

If you are unsure if the website is valid, play it safe. Do not sign in or enter any personal information.

For phishing e-mails, please notify us by forwarding the suspicious e-mail to

Report fake websites masquerading as TRU websites by sending an e-mail to with the subject "Fake TRU website." Remember to copy the full URL (website address) into the body of the e-mail.

If you believe you may have provided confidential information in response to a phishing e-mail, call us immediately.

IT Service Desk - 250-852-6800 or email:
Information Security Office - 250-852-7123 or email:

Follow these tips to avoid being a victim to phishing:

  • Never provide confidential or financial information over the Internet in response to unsolicited e-mails.
  • Play it safe! If you’re not sure of the source of an e-mail or if it looks suspicious, don’t open it.
  • Be cautious! Even if you recognize a sender's e-mail address, do not rely on that alone because addresses may be faked.
  • Pay attention to the contents of the e-mail and be careful of any embedded links.
  • Never click on a link in an e-mail that you suspect may be fake.
  • Be sure! If you are unsure whether you are on a legitimate website, reopen your internet browser and type the company URL in the address bar yourself.
  • Before you enter confidential information online, check for the lock icon on your browser. Ensure the URL in the browser address bar starts with "https."
  • Be alert! Just because an e-mail or website appears to be from a legitimate company doesn't mean it is. Phishing schemes are designed to look real to trick users into divulging personal information for the purpose of financial fraud or identity theft.
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Article ID: 1240
Mon 5/17/21 3:32 PM
Tue 1/2/24 1:53 PM