A fake or "spoofed" website can look just like a company's real site. Look for these signs to spot a fake site.
Be wary of security alerts or unusual pop-up messages requiring input while you are on a website.
If you are unsure if the website is valid, play it safe. Do not sign in or enter any personal information.
For phishing e-mails, please notify us by forwarding the suspicious e-mail to itservicedesk@tru.ca.
Report fake websites masquerading as TRU websites by sending an e-mail to infosecurity@tru.ca with the subject "Fake TRU website." Remember to copy the full URL (website address) into the body of the e-mail.
If you believe you may have provided confidential information in response to a phishing e-mail, call us immediately.
IT Service Desk - 250-852-6800 or email: itservicedesk@tru.ca
Information Security Office - 250-852-7123 or email: infosecurity@tru.ca
Follow these tips to avoid being a victim to phishing:
- Never provide confidential or financial information over the Internet in response to unsolicited e-mails.
- Play it safe! If you’re not sure of the source of an e-mail or if it looks suspicious, don’t open it.
- Be cautious! Even if you recognize a sender's e-mail address, do not rely on that alone because addresses may be faked.
- Pay attention to the contents of the e-mail and be careful of any embedded links.
- Never click on a link in an e-mail that you suspect may be fake.
- Be sure! If you are unsure whether you are on a legitimate website, reopen your internet browser and type the company URL in the address bar yourself.
- Before you enter confidential information online, check for the lock icon on your browser. Ensure the URL in the browser address bar starts with "https."
- Be alert! Just because an e-mail or website appears to be from a legitimate company doesn't mean it is. Phishing schemes are designed to look real to trick users into divulging personal information for the purpose of financial fraud or identity theft.