Install Adobe Acrobat for macOS

Adobe Acrobat and Creative Cloud

A Guide for Installing Adobe Acrobat for Apple macOS Computers at Home. Your computer must first be connected to the Internet in order to download and install Adobe Acrobat.

If you have an older version of Adobe Acrobat please visit the following guides:

• Uninstall or Remove Creative Cloud Apps (Adobe.com)
• Uninstall the Creative Cloud Desktop App (Adobe.com)
• Delete Previously Installed Application Files macOS (Adobe.com)

Visit the Adobe Help Centre (Helpx.Adobe.com) for assistance with any questions about Installing and Using Acrobat

1. Open your preferred Web Browser and Visit the Adobe Download Page (Adobe.com). You can find simple instructions on this page for downloading and installing Adobe Acrobat with the Creative Cloud. There are also links to more in-depth help articles from Adobe
   
   Click the Download Acrobat button on the page
   
   


2. Your Web Browser will Download the Installer Package for Adobe Acrobat
   
   Follow any guidance from your Browser to Locate and Run the Installer
   
   
   
   


3. When the Acrobat Installer is open, Follow the prompts as given by the Installer
   
   Double-Click the Acrobat Installer Folder
   
   


4. If prompted, Click Open to allow the Acrobat Installer to open and run
   
   


5. The Installer will inform you to Enter your Computer Password
   
   Click Continue
   
   


6. Enter your Computer Login Password and Click OK
   
   


7. The Acrobat Installer may prompt you Sign In with your Adobe Account. It may launch your Web Browser, or you may Login through the Installer
   
   If you are not prompted to login by the Acrobat Installer, Continue on with Step #12 below
   
   Type In "@tru.ca" for the "Email Address" and Click Continue
   
   


8. You will be prompted for your TRU Network Username and Password
   
   Enter your Network Username and Password, then Click Login
   
   


9. Click Accept to acknowledge the login with your TRU Credentials
   
   


10. You may see a Device Activation Limit Warning
    
    Two Computers can be Activated for Adobe Acrobat simultaneously. If you are Signing In or Installing Acrobat on a third device, you will need to Deactivate at least one of the other devices. Use this prompt to Sign Out of the device where Adobe Acrobat was active the longest time ago to free up an Activation for your new device
    
    Click "Sign Out" for the device you have chosen
    
    


11. Once your Device is Activated and Signed In, Click Continue to proceed
    
    


12. Adobe Acrobat will begin to download and install Creative Cloud and the Acrobat Reader. This process may take a long time, depending on your Computer Hardware and Internet Connection Speed
    
    Click "Skip Question" to skip through the Acrobat Questionaire
    
    
    Click Continue after the Questionaire and Wait for the Installer to complete
    
    
    


13. When the Installer is complete, it should Launch Adobe Acrobat
    
    If Acrobat doesn't open automatically, Locate Adobe Acrobat from your Finder, Application Launcher, or Launchpad and Run Acrobat
    
    See "Sign In or Activate Acrobat" below if you are prompted to Sign In or Activate Adobe Acrobat when it is launched for the first time
     
    Sign In or Activate Acrobat

    1. Type In "@tru.ca" for the "Email Address" and Click Continue
       
       
    
    
    2. You will be prompted for your TRU Network Username and Password
       
       Enter your Network Username and Password, then Click Login
       
       
    
    
    3. Click Accept to acknowledge the login with your TRU Credentials
       
       
    
    
    4. You may see a Device Activation Limit Warning.
       
       Two Computers can be Activated for Adobe Acrobat simultaneously. If you are Signing In or Installing Acrobat on a third device, you will need to Deactivate at least one of the other devices. Use this prompt to Sign Out of the device where Adobe Acrobat was active the longest time ago to free up an Activation for your new device
    
    
    5. Click "Sign Out" for the device you have chosen
       
       
    
    
    6. Once your Device is Activated and Signed In, Click Continue to proceed
       
       
14. Click Continue if prompted by a Welcome Message
    
    A Tutorial/Tour may also start. Click "Start Tour" to take the Tutorial, or Click on the "X" to close this message
    
    
    


15. Adobe Acrobat may ask you to Make Acrobat the Default PDF Application
    
    Click Yes
    
    


16. Adobe Acrobat Pro is now Installed and Activated for Use
    
    


17. If you encounter issues, error messages, or are unable to Complete the Installation & Launch Adobe Acrobat, please Contact the IT Service Desk