Install Microsoft Teams
Microsoft Teams is the main communication and collaboration tool used at TRU. Installing the desktop version of Teams will also add the Teams Meetings Add-in for Outlook, allowing you to create and send Teams meeting invites directly from Outlook.
This guide will walk you through installing Microsoft Teams on your computer.
- Close all open Microsoft Office programs (Outlook, Word, Excel, etc.) before starting the installation.
- Go to the Microsoft Teams Web App in your browser.
- When prompted, sign in using your TRU email address:
- Employees: username@tru.ca (e.g., jsmith@tru.ca)
- Students: TRU ID number followed by @mytru.ca (e.g., T00123456@mytru.ca)
Then click Next.

- Enter your TRU network password and select Sign in.

- If prompted by Microsoft Authenticator, approve the sign-in using your preferred method (push, phone, or passcode).

- Choose whether to stay signed in when prompted. Select Yes or No based on your preference.

- Once signed in, Teams for the Web will open.
- In the top-right corner, click the More Options (…) button next to your profile icon and select Download the desktop app.

- The installer will begin downloading automatically. If prompted, choose a location to save the file (usually your Downloads folder).
- Once downloaded, open the Teams Installer file and follow the prompts to install.
- After installation, open Microsoft Teams. Sign in using your TRU email account again if prompted.
- If you see a prompt to "Stay signed in to all your apps":
- TRU-provided devices: Click OK to continue.
- Personal devices: Deselect “Allow my organization to manage my device” and click No, sign in to this app only.

- Once installed, the Teams Meetings Add-in for Outlook will also be added automatically, allowing you to create Teams meeting invitations in Outlook.
- Microsoft Teams is now ready to use.
Additional Support
For further assistance with Microsoft Teams, visit the Microsoft Teams Support Page.
If you experience sign-in or TRU account-related issues, contact TRU IT Service Desk: