User Device Support
Projecting via HDMI
Device List
Room PC
Troubleshooting
- Power On – Press the power button.
- Check Connections – Ensure all cables are securely plugged into the back of the computer (excluding Laptop HDMI).
- Restart the PC – Windows Start Menu > Power > Restart.
- If restart fails, hold the power button until the light turns off, wait 5 seconds, then press it again.
Monitor
Troubleshooting
- Turn On – Press the power button.
- Check Connections – Ensure all cables are securely plugged into the back of the monitor (excluding Laptop HDMI).
- Set Display Mode – Ensure the monitor is set to Auto Detect in display settings.
- Restart the PC – Windows Start Menu > Power > Restart.
- If restart fails, hold the power button until the light turns off, wait 5 seconds, then press it again.
Main Projector
Troubleshooting
- Power On – Press Projector On on the Touch Panel.
- Select Source:
- For Room PC, press Room PC on the Touch Panel.
- For Personal Laptop, press Laptop HDMI on the Touch Panel.
- For Document Camera, press Document Camera on the Touch Panel
- Adjust Display – Settings > Display > Under the Detected Displays, Change to Duplicate These Displays > Keep Changes
- Restart Projector – Press Projector Off, wait 10 seconds, then press Projector On.
- Restart the Controller
- Restart the PC – Windows Start Menu > Power > Restart.
- If restart fails, hold the power button until the light turns off, wait 5 seconds, then press it again.
- Manufacturer Resources – https://pro.sony/en_CA/products/laser-projectors/vpl-phz10#ProductResourcesBlock-vpl-phz10
- Manufacturer Support – https://www.sony.ca/en/electronics/support
Projector Screen
Operating Instructions
- Move Screen – Press the arrow buttons to move the screen up and down manually
- Please note this is to only be used in the event that the projector comes on and the screen does not come down.
- The location of this panel is usually on the closest wall to the instructor station, however, the location may vary depending on the room.
Room Audio
Troubleshooting
- Adjust Volume – Turn up the sound on the Touch Panel.
- Disable Mute – Turn Audio Mute off on the Touch Panel.
- Check Output – In Settings > Sound, set the output device to the designated Room Audio Device.
- Check Cable – Ensure the audio cable is securely plugged into the back of the Room PC.
- Restart the PC – Windows Start Menu > Power > Restart.
- If restart fails, hold the power button until the light turns off, wait 5 seconds, then press it again.
Webcam
Troubleshooting
- Check Connection – Plug the webcam into the back of the Room PC.
- Verify Detection – In Settings > Bluetooth & Devices > Devices, confirm the webcam is detected.
- Select in Software – Ensure the webcam is chosen as the camera in your conferencing application.
- Update Drivers – Update webcam drivers in the Control Panel.
- Restart the PC – Windows Start Menu > Power > Restart.
- If restart fails, hold the power button until the light turns off, wait 5 seconds, then press it again.
Crestron Unit
Troubleshooting
- Restart the Controller
- Check Connections – Ensure all cables are securely plugged into the back of all devices.
- Select Source:
- For Room PC, press Room PC on the Touch Panel.
- For Personal Laptop, press Laptop HDMI on the Touch Panel.
- For Document Camera, press Document Camera on the Touch Panel
- Check Output – In Settings > Sound, set the output device to the designated Room Audio Device.
- Manufacturer Resources:
Microphone
Troubleshooting
- Power Cycle – Press the power button, wait 3 seconds, press the power button again
- Check Connections
- Manufacturer Resources:
- Manufacturer Support – https://www.shure.com/en-US/support
Display Settings
Technician Notes
There would be notes on oddities in this room that can't necessarily be categorized in the devices above
Room
Front
Instructor Station
If you require a list of the hardware in the room, please see the Asset List in TDNext.