Global Protect VPN Setup for Windows


To setup VPN on your Windows device, follow the instructions below.

If you have any issues connecting, please review the VPN troubleshooting solutions.


1. Ensure you have disconnected from an existing VPN portal or application before proceeding. 

2. Open a web browser and visit and install the GlobalProtect VPN application

3. Sign in with your TRU credentials

  Contractors, Non-Employees
and Employees (Staff and Faculty)
  • Use your TRU ID number as your user name
  • Multifactor authentication is not required
  • User your TRU Network user name
  • Some accounts may require Multifactor Authentication

4. Download the Global Protect client version for your computer.

5. Once downloaded, run the installer file. Depending on your previous selection you will either see GlobalProtect.msi or GlobalProtect64.msi.

If you are asked to allow the installer to run, select Yes.

6. Once the VPN is finished installing, enter the appropriate portal address. More instructions on how to add the VPN portal address can be found here: Global Protect VPN Portals

Students, Contractors, Non Employees
  Employees (Staff and Faculty)

7. Sign in with your TRU credentials.

If you're having trouble authenticating with DUO check out this video from DUO on how to authenticate.

8. When you need to connect later or disconnect click the up arrow beside your system clock. Click the globe symbol. Then Connect/Disconnect.




Article ID: 1232
Mon 5/17/21 4:31 PM
Wed 11/29/23 1:10 PM

Related Services / Offerings

Related Services / Offerings (1)

Request new VPN access or changes to current access.