Body
Overview
Microsoft Teams is available for TRU-managed devices, personal computers, and mobile devices. Follow the instructions below to install Teams on your device.
Mobile Devices (iOS and Android)
For iPads, tablets, and smartphones, download the Microsoft Teams app from your device’s app store:
After installation, log in with your TRU credentials and complete Multi-Factor Authentication (MFA) if prompted.
Sign-In & Multi-Factor Authentication (MFA)
Once installed, sign in using your TRU credentials.
- Login format for Students: TRU ID number followed by @mytru.ca (e.g., T00123456@mytru.ca)
- Login format for Employees: username followed by @tru.ca (e.g., Jane Smith will be jsmith@tru.ca).
For instructions on setting up MFA, visit TRU’s MFA Setup Guide.
If you don't know your password, you can reset it at https://myaccount.microsoft.com.
Chromebooks & Linux Devices
TRU does not officially support Chromebooks or Linux for Microsoft Teams, however, users may be able to access it through the Web Version (Recommended).
Access Microsoft Teams through https://teams.microsoft.com
Additional Support
For further assistance with Microsoft Teams, visit Microsoft’s Support Page
If you experience sign-in or TRU account-related issues, contact TRU IT Service Desk:
📧 itservicedesk@tru.ca
📞 1-250-852-6800 | Toll Free: 1-888-852-6800
🔗 TRU IT Services Portal