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How to solve the "A Mailbox Couldn't Be Found" error.

Images aren't loading in Microsoft Teams - how to fix this issue

Where to find more information about Zoom Recordings

Help me IT Support, my macOS Updater is Stuck or not Progressing!

Most TRU students get a Tuition and Enrolment Certificate (T2202). You need this when filing your income tax. You can find it in myTRU by the end of February. It does not come in the mail.

Our hope is that 2021 brings you a year free of technical issues, but if you experience any problems, please contact the IT Service Desk. To enable the team to resolve any issues promptly, it’s extremely valuable to learn of issues as quickly as possible and from those who are affected. The Service Desk team continues to handle a large volume of tickets but it’s important that they are aware of any issues in order to best find solutions.

Starting June 5th, 2023, IT Services will be fully implementing Microsoft 365 Spam Protection. For most people the biggest change you see is spam email will now be redirected to your Junk Email folder in Outlook. As it learns your email patterns we recommend you check your Junk Email folder occasionally to make sure it has not caught something you know is legitimate.

Encountering the "ERROR: Invalid URL, please verify the settings" message in Chrome when trying to download PDFs? Here is the direct fix.

Microsoft Teams is your platform for collaboration with your colleagues. Teams allows you publish, share and work on documents collaboratively with your team. It also acts as the central hub for all of your team communication and planning.

Stuck in a loop trying to sign in to an MS Account? Remove any Generic Accounts from User Accounts