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Microsoft Teams is used for chat, calls, and meetings at TRU. Installing Teams also adds the Outlook add-in automatically, which lets you create Teams meeting links directly from your Outlook calendar.
Installation Instructions
- Close any open Microsoft Office apps such as Outlook, Word, or Excel.
- Go to the Microsoft Teams website in your web browser.
- When asked to sign in, enter your @tru.ca email address and select Next.
- Enter your TRU network password and click Sign In.
- If prompted, complete Microsoft Authenticator Multi-Facor Authentication using your preferred method.
- When asked to “Stay signed in,” choose Yes or No according to your preference.
- Once Teams loads in your browser click the ... (More options) icon beside your profile picture.
- Select Download the desktop app. The installer will begin downloading to your Downloads folder.
- Once the download is complete, open the Microsoft Teams Installer from your Downloads folder.
- Follow the on-screen instructions to install Teams. Leave the default settings selected and click Continue or Install as needed.
- If prompted, enter your computer password to allow the installation to continue.
- When installation is complete, click Close. You can delete or keep the installer file.
- If Teams does not open automatically, open it from your Applications folder or by using Spotlight Search.
- Sign in with your @tru.ca email address and TRU network password.
- If prompted with “Stay signed in to all your apps,” do the following:
- If using a personal computer, uncheck Allow my organization to manage my device and click No, sign in to this app only.
- If using a TRU-provided device, click OK to continue.
- Teams will open and be ready to use.
For further assistance with Microsoft Teams, visit the Microsoft Teams Support Page.
If you experience sign-in or TRU account-related issues, contact the TRU IT Service Desk:
📧 itservicedesk@tru.ca
🔗 TRU IT Portal
📞 1-250-852-6800
📞 1-888-852-8533 (Toll-Free Canada/US)