Sorry Another Account Already Signed In

Another Account from Your Organization Error Message

If you're getting a message that says "Sorry another account from your organization is already signed in on this computer." when using Microsoft 365, here's how to fix it:

1. Sign Out of All Microsoft 365 Applications

2. Clear Saved Sign-In Information:

   • Office saves some sign-in info on your computer, which might be causing the problem. You’ll need to remove this saved information.
   • You can find step-by-step instructions on how to do this here: Clear Office Cached Credentials.

3. Reboot the PC, and then sign in to Microsoft 365 Account again

Extra troubleshooting steps here: https://docs.microsoft.com/en-us/office/troubleshoot/office-suite-issues/another-account-already-signed-in

If you still require assistance, please contact the IT Service Desk.