Remove Generic AD Account from Windows

Stuck in a loop trying to sign in to an MS Account? Remove any Generic Accounts from User Accounts

Generic Login Account - Remove from Work/School Account

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If you're having trouble with a shared "generic" account that keeps showing up when you try to use Microsoft services like SharePoint or Teams, here’s how to stop this from happening:

1. Go to Your Account Settings:

   • Click on the Start Menu,
   • Search "Settings",
   • Click on "Accounts."

2. Find the Shared Account:

   • In the Accounts section, look for "Access work or school" on the left side and click it.

3. Remove the Account:

   • Find the shared account in the list.
   • Click on it and then choose "Disconnect."

 

If you still require assistance, please contact the IT Service Desk.