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Generic Login Account - Remove from Work/School Account
If you're having trouble with a shared "generic" account that keeps showing up when you try to use Microsoft services like SharePoint or Teams, here’s how to stop this from happening:
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Go to Your Account Settings:
- Click on the Start Menu,
- Search "Settings",
- Click on "Accounts."
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Find the Shared Account:
- In the Accounts section, look for "Access work or school" on the left side and click it.
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Remove the Account:
- Find the shared account in the list.
- Click on it and then choose "Disconnect."
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If you still require assistance, please contact the IT Service Desk.