Existing Laptop
Faculty and staff with a university owned laptop may choose to take their device home to work from home.
Existing Desktop
Departments may choose to permit faculty and staff to take home their desktop computers including all relevant cables as circumstances demand.
In this event, it is strongly preferred that the individual sets up their own computer at home. If you proceed with transferring your desktop computer home, please be sure to take photos of your current desktop setup (including cables in the back) before beginning this transition for your own reference.
Please view the desktop setup instructions.
Maintaining Equipment Inventory
Each department's Administrative Assistant is to maintain an inventory of computer equipment sent home including the description and serial numbers of the equipment. The Administrative Assistant is also to document and make note of when equipment items are returned.
New Equipment
TRU does not have the inventory to duplicate equipment for staff and faculty if they choose to work both from home and on campus. Vendors are also currently unable to provide deliver times due to COVID-19.
If new equipment is needed to support working from home, please contact the IT Service Desk with the specific item (provide links) you are wanting to purchase. However, please be advised there may be considerable wait times.
Personal Computers
You may be able to use your personal computer at home in some cases. Ensure that your virus protection is up-to-date and that your internet connection is secure. Please be advised that IT Services is unable to provide support for this until further notice.
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- Review anti-virus information
- Ensure your OS is up-to-date and has been patched
- You must be the only user of the computer, which cannot be shared with other family members.
- Validate that you have a secure internet connection by using a password to access your Wi-Fi
- Use VPN ONLY when necessary to complete your work (we have a limited number of VPN spaces available). Disconnect when you are finished needing to be connected.